Lead Workshop Controller: Quality & Service Excellence

Vitality Recruitment; Gold Coast City; On-site; AUD 65,000 - 79,000; Full time

Benefits offered by this job

Performance bonuses

Career progression

Industry-leading benefits package

Job summary

Vitality Recruitment on the Gold Coast is seeking an experienced Quality Control / Foreman / Workshop Controller to lead our workshop operations, supervise technicians, and ensure high quality outcomes across servicing, repairs and maintenance.

This hands-on leadership role emphasizes safety, process discipline and customer satisfaction, with a focus on scheduling, documentation and continuous improvement within a professional automotive environment.

Qualifications

• Proven experience as a workshop foreman, quality controller or supervisor.
• Strong knowledge of vehicle servicing and repairs.
• Excellent leadership and team management skills.
• Strong attention to detail and quality focus.
• Problem-solving and decision-making ability.
• Excellent communication with team and customers.

Responsibilities

• Lead and supervise workshop technicians and support staff.
• Oversee all vehicle servicing, repairs and maintenance work.
• Conduct quality inspections and ensure compliance with industry standards.
• Manage workshop scheduling and workflow optimization.
• Identify and resolve quality issues and technical challenges.
• Liaise with service advisors and customer service teams.
• Maintain accurate documentation and service records.
• Implement safety and procedural compliance across the workshop.
• Drive continuous improvement in processes and team performance.

Skills

Leadership

Quality control

Team management

Communication

Job description

Vitality Recruitment on the Gold Coast is seeking an experienced Quality Control / Foreman / Workshop Controller to lead our workshop operations, supervise technicians, and ensure high quality outcomes across servicing, repairs and maintenance.

This hands-on leadership role emphasizes safety, process discipline and customer satisfaction, with a focus on scheduling, documentation and continuous improvement within a professional automotive environment.