Workshop Administrator

Rashi Joshi; Mackay Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

Rashi Joshi Mackay region seeks a capable Workshop Administrator to support a busy workshop. You will manage project administration, quotes, and documentation across multiple projects.

You’ll liaise with customers and suppliers, process timesheets and payroll-related tasks, and provide general administrative support to a skilled team. A proactive organiser with attention to detail will thrive in this on-site role.

Qualifications

• Previous experience in a workshop administration, project administration, or similar role.
• Strong communication and customer service skills.
• Excellent time management with the ability to prioritise competing tasks.
• Strong attention to detail and accuracy in administrative processes.
• Ability to work both autonomously and collaboratively within a team environment.
• Proficiency in Microsoft Office and the ability to learn business systems quickly.
• Experience with customer invoicing, project support, and general office administration.
• Experience in a workshop, manufacturing, trade, or industrial environment.

Responsibilities

• Create and maintain workshop projects, quotes, and supporting documentation.
• Liaise with customers, suppliers, and internal teams to support workshop operations.
• Raise and track purchase orders, quotes, invoices, and project records.
• Process timesheets, payroll-related administration, and maintain labour allocation records.
• Monitor and respond to emails and correspondence in a timely manner.
• Maintain employee calendars, training registers, inductions, and compliance records.
• Support workshop reporting, file management, and record keeping across business systems.
• Provide general administrative support to the workshop and major customers as required.

Skills

Workshop admin

Project admin

Communication

Time management

Detail orientation

MS Office

Invoicing

Teamwork

Tools

Business systems

Job description

Your new company Our client is a specialised provider of hydraulic, pneumatic, and fluid power solutions, supporting a range of industries including mining, manufacturing, and industrial operations. They deliver equipment, repairs, maintenance, and technical expertise to help keep critical machinery and systems operating safely and efficiently.

Your new role

• Create and maintain workshop projects, quotes, and supporting documentation
• Liaise with customers, suppliers, and internal teams to support workshop operations
• Raise and track purchase orders, quotes, invoices, and project records
• Process timesheets, payroll-related administration, and maintain labour allocation records
• Monitor and respond to emails and correspondence in a timely manner
• Maintain employee calendars, training registers, inductions, and compliance records
• Support workshop reporting, file management, and record keeping across business systems
• Provide general administrative support to the workshop and major customers as required

What you’ll need to succeed

• Previous experience in a workshop administration, project administration, or similar role
• Strong communication and customer service skills
• Excellent time management skills with the ability to prioritise competing tasks
• Strong attention to detail and accuracy in administrative processes
• Ability to work both autonomously and collaboratively within a team environment
• Proficiency in Microsoft Office and the ability to learn business systems quickly
• Experience with customer invoicing, project support, and general office administration
• Experience in a workshop, manufacturing, trade, or industrial environment

What you’ll get in return

This is a fantastic opportunity to join a well-established Mackay operation in an ongoing Monday to Friday role. Supporting a busy workshop environment, you'll play a key role in project administration, customer liaison, invoicing, timesheet processing, and operational coordination. Offering ongoing training, a supportive team culture, and a varied workload, this role is ideal for an organised administrator who enjoys making a real impact on day-to-day operations.