Mechanical Office Assistant/Workshop Support

North Haven Mechanical; North Haven; On-site; AUD 55,000 - 70,000; Full time

Job summary

North Haven Mechanical in North Haven NSW 2443 is seeking a dedicated Mechanical Office Assistant/Workshop Support to join on a full-time basis. You will provide essential administrative and workshop coordination, acting as the backbone of office operations.

The role requires strong organisational skills, excellent communication, and proficiency with Microsoft Office. A mechanical background or trade experience is preferred to support workshop activities and client service.

Qualifications

• Proven experience in an administrative or office support role.
• Mechanical background or trade-qualified mechanic preferred.
• Strong organisational skills and ability to prioritise tasks.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and general computer systems.
• Attention to detail and accuracy in record-keeping.
• Reliable, punctual and able to work in a team.

Responsibilities

• Provide comprehensive administrative support to the office team (correspondence, phone enquiries, scheduling).
• Maintain accurate records and documentation for workshop jobs (work orders, invoices, client files).
• Manage diary systems and coordinate appointments for clients and staff.
• Process invoices, quotes, and administrative paperwork in a timely manner.
• Support workshop operations by organizing materials, tracking inventory, and liaising between office and workshop staff.
• Assist with basic data entry and maintain organised filing (physical and digital).
• Greet clients and provide professional customer service support.
• Coordinate workshop activities and ensure smooth communication between office and workshop teams.

Skills

Administrative skills

Organisational skills

Microsoft Office

Communication skills

Attention to detail

Reliability

Teamwork

Proactive attitude

Tools

Workshop management systems

Job scheduling software

Computer systems

Job description

Mechanical Office Assistant/Workshop Support

Positioned in the beautiful North Haven of NSW, North Haven Mechanical are looking for a Mechanical Office Assistant/Workshop Forman to join their small but thriving team on a full-time basis. Mechanical office assistant / workshop office support.
North Haven Mechanical is an established mechanical services company serving the North Haven community and surrounding areas. We specialise in providing high-quality mechanical solutions to our clients, combining technical expertise with reliable customer service. Our team is dedicated to delivering exceptional results and maintaining strong relationships with both clients and staff.

About the role

We are seeking a detail-oriented and organised Mechanical Office Assistant/Workshop Support to join our team on a full-time basis at our North Haven NSW 2443 location. This role is fundamental to the smooth operation of our office and workshop, providing essential administrative and operational support to ensure our business runs efficiently. You will be the backbone of our office operations, managing key tasks that directly impact our ability to serve our clients effectively.

What you'll be doing

• Providing comprehensive administrative support to the office team, including managing correspondence, phone enquiries and scheduling
• Maintaining accurate records and documentation for workshop jobs, including work orders, invoices and client files
• Managing diary systems and coordinating appointments for clients and staff
• Processing invoices, quotes and administrative paperwork in a timely manner
• Supporting workshop operations by organising materials, tracking inventory and liaising between office and workshop staff
• Assisting with basic data entry and maintaining organised filing systems, both physical and digital
• Greeting clients and providing professional customer service support
• Supporting the coordination of workshop activities and ensuring smooth communication between office and workshop teams

What we're looking for

• Proven experience in an administrative or office support role, with a mechanical background, or trade qualified mechanic looking to get off the tools.
• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office and general computer systems
• Attention to detail and accuracy in record-keeping and documentation
• A proactive, can-do attitude with a willingness to support both office and workshop operations
• Reliability and punctuality, with a commitment to supporting the team
• Ability to work independently and as part of a collaborative team
• Preferred: Experience in a workshop or mechanical trade environment
• Preferred: Familiarity with workshop management systems or job scheduling software

What we offer

At North Haven Mechanical, we value our employees and offer a supportive working environment where your contributions are recognised and appreciated. We provide competitive remuneration and the opportunity to be part of a professional team. This full-time position offers stability and the chance to develop your skills in a practical, hands-on environment. We believe in fostering a positive workplace culture where all team members feel valued and have opportunities to grow within the business.