Workplace Experience Officer

Everi Pty; Sydney; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

Everi Pty is seeking a Workplace Experience officer in Sydney to shape a welcoming, high-performing office culture. You will be a culture champion, partner to employees and leaders, and a proactive problem-solver.

You will blend operational excellence with a people-first approach, anticipating needs and driving wellbeing, productivity, and growth through meaningful workplace moments.

Qualifications

• 3+ years in Workplace, Community, Events, Administration, or Coordination.
• Experience with workplace operations, facilities, and vendor management.
• Proactive, strategic mindset; turns insight into action.
• Strong emotional intelligence and ability to build trust with employees, leaders, vendors.
• Excellent communication, organisation, problem-solving, and prioritisation skills.

Responsabilités

• Create engaging workplace experiences, events, and moments that strengthen employee connection, belonging, and local culture.
• Serve as a welcoming, responsive point of contact for employees and identify opportunities to improve the employee experience.
• Own end-to-end workplace delivery to ensure the office is safe, productive, inclusive, and meaningful.
• Lead maintenance coordination to keep facilities compliant and high-quality.
• Build partnerships with building management and vendors; monitor performance and set clear expectations.
• Use data and employee feedback to identify trends and shape improvements.
• Coordinate workplace projects and events with agility and attention to detail.

Connaissances

People-first mindset

Emotional intelligence

Communication

Organisational skills

Problem solving

Prioritisation

Vendor management

Event delivery

Formation

Relevant degree

Description du poste

Job Description

We're looking for a Workplace Experience officer who has the ability to help shape a workplace that is welcoming, inclusive, high-performing, within a growing organisation. This is more than an operations role: you will be a culture champion, a trusted partner to employees and leaders, and a proactive problem-solver who turns everyday workplace moments into meaningful experiences.

You will combine operational excellence with a people-first mindset; anticipating needs, strengthening community, and continuously improving connection, productivity, wellbeing, and growth.

What You'll Do

• Create engaging workplace experiences, events, and moments that strengthen employee connection, belonging, and local culture.
• Serve as a welcoming, responsive point of contact for employees - listening closely, resolving requests thoughtfully, and identifying opportunities to improve the employee experience.
• Own end-to-end workplace delivery across processes, partnerships, and day-to-day execution to ensure the office is safe, productive, inclusive, and meaningful.
• Act as the pulse of the office, using empathy, observation, and feedback to understand workplace dynamics, surface emerging needs, and recommend proactive solutions.
• Support new employee onboarding and help create a consistent, thoughtful first impression that enables new joiners to feel connected from day one.
• Build trusted partnerships with building management and vendors; set clear expectations, monitor performance, and drive consistently high-quality service.
• Lead proactive and reactive maintenance coordination, ensuring facilities remain functional, compliant, and aligned with health, safety, and regulatory requirements.
• Manage Annual Maintenance Contracts, renewals, service schedules, and routine workplace inspections to identify risks early and sustain high standards.
• Communicate workplace guidelines and expectations clear, creating shared ownership of a positive, respectful office environment.
• Use data, reporting, and employee feedback to identify trends, summarise insights, and help shape forward-looking workplace improvements and innovations.
• Maintain purchasing records and support responsible budget management while balancing cost-consciousness.
• Coordinate workplace projects, ad hoc initiatives, and events with agility, sound judgment, and strong attention to detail.

About the Candidate

• A service-oriented, people-first approach and genuine enthusiasm for creating inclusive, engaging workplace experiences.
• 3+ years of experience in Workplace, Community, Events, Administration, or Coordination, with exposure to workplace operations, facilities, and vendor management.
• A proactive, strategic mindset: you anticipate needs, connect the dots, and take initiative to turn insight into action.
• Strong emotional intelligence and the confidence to build trust with employees, local leaders, vendors, and cross-functional partners.
• Excellent communication, organisation, problem-solving, and prioritisation skills, with the ability to stay calm and effective in a dynamic environment.
• Experience with hard and soft services, vendor management, and end-to-end event delivery is preferred.
• A relevant degree qualification.