Workplace Experience & Engagement Specialist

CBRE; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

CBRE Australia seeks a Workplace Experience Coordinator in Sydney to deliver exceptional workplace experiences and elevate employee engagement across our facilities.

You will coordinate services, greet visitors, manage reception duties, support events, and liaise with vendors to ensure safe, well-run spaces that support productivity and well-being for our clients and teams.

Strong communication, organization, and front-desk experience are essential to thrive in our fast-paced environment.

Qualifications

• HS Diploma or GED is required; a Bachelor’s degree is preferred.
• Previous customer service or hospitality experience is required or preferred.
• Familiar with front desk, concierge or reception roles and local area knowledge.

Responsibilities

• Coordinate and deliver basic and complex workplace services.
• Respond to client inquiries and ensure timely, quality service.
• Support Experience Services with meetings, expenses, equipment, and supplies.
• Train peers in workplace orientation and safety procedures.
• Assist with health, safety, and emergency procedures and drills.
• Oversee reception tasks and visitor management.

Skills

Customer service

Hospitality

Interpersonal skills

Reception

Education

HS Diploma or GED

Bachelor's degree preferred

Hospitality accreditation preferred

Job description

CBRE Australia seeks a Workplace Experience Coordinator in Sydney to deliver exceptional workplace experiences and elevate employee engagement across our facilities.

You will coordinate services, greet visitors, manage reception duties, support events, and liaise with vendors to ensure safe, well-run spaces that support productivity and well-being for our clients and teams.

Strong communication, organization, and front-desk experience are essential to thrive in our fast-paced environment.