Workplace Exp Coordinator WXC/Office Admin/Receptionist

CBRE Group, Inc.; Sydney; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Zusammenfassung

CBRE Group, Inc. is seeking an experienced Facilities & Operations Coordinator to manage daily reception duties, greet visitors, and coordinate meeting room bookings at our Sydney site. You will handle mail, deliveries, and vendor coordination while supporting event setup and office operations.

The role emphasizes strong organization, customer service, and ability to work cross-functionally with facilities teams to maintain a safe and efficient workplace.

Qualifikationen

• Minimum 2 years in an operations or facilities role.
• Experience in front desk, reception or client-facing roles.
• Strong organization and multitasking skills.

Aufgaben

• Manage visitor preregistration and greet visitors.
• Handle incoming/outgoing mail and courier coordination.
• Maintain reception area neat and tidy.
• Coordinate meeting room bookings and setup.
• Provide wayfinding and directions to employees and guests.
• Assist with on-site events and catering arrangements.
• Oversee pantry stock and daily refreshments.
• Perform general office and administrative support tasks.
• Support workplace and facilities coordination with vendors.

Kenntnisse

Front desk reception

Customer service

Facilities coordination

Vendor management

Office administration

Jobbeschreibung

Visitor preregistration, manage incoming calls, and greet visitors

Provide wayfinding assistance and directions to employees and guests entering the premises

Keep reception point neat and tidy

Handle incoming and outgoing mail and coordinate courier services (both local and international)

Arrange deliveries and shipments requests when needed

Scan and electronically file finance-related mails

Meeting room management

Assist in meeting room(s) booking when requested

Conduct meeting room space set up and reset in a timely manner

Coordinate meeting refreshments, including the preparation and service of water, coffee and other beverages

Pantry & event management

Replenish and maintain pantry supplies including snacks, beverages, coffee capsules, milk and fruits

Perform daily light cleaning and checks on coffee machines

Organize and manage on-site events such as happy hour events and catering arrangements for meetings. This includes event space set up and reset and delivery of supplies

Produce, maintain, and distribute monthly company newsletters

Workplace management

Coordinate employee onboarding and offboarding

Support new joiner setup and manage exit procedures including access cards and key collection

Manage locker allocation for new joiners

Manage ordering and replenishment of office supplies, stationery, and other essentials

Be a local expert and a gateway for employees to connect with the surrounding community

Arrange and order employee gifting, including baby gifts and other recognition items as required

Ensuring all records (as-built drawing, access card logs, etc.) are properly filed, updated, and readily accessible for operational and audit purposes

Manage office keys, stamps, and access cards to ensure secure handling procedures

Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner

Provide as needed remote support for Melbourne and Brisbane offices

Provide support for general workplace needs including space planning, office moves when the need arises

Facilities management

Coordinate day-to-day facilities operations including planned preventive maintenance (PPM), maintenance works (lighting, HVAC, MEP, etc.), office services, and vendor management to ensure a safe, efficient, and well-maintained workplace

Manage and monitor service providers to ensure service delivery meets agreed standards and SLAs.

Support health and safety compliance by conducting workplace inspections, maintaining safety records, and ensuring adherence to company policies and locally regulatory requirements

Oversee fire safety measures including facilitating fire drills and supporting compliance with building and statutory fire safety regulations

Conduct routine site walks and report any repairs in a timely manner and follow up through to resolution

Troubleshoot minor issues and escalate appropriately

Respond to urgent messages relating to facilities alarms

Other administrative tasks

Monthly payment handling and invoice processing

Maintain oversight of contract durations, ensuring timely review and proactive renewal to support operational continuity

Performs other duties as assigned

Minimum 2 years of experience in an operations capacity. Experience in facilities, hospitality or corporate real estate is a plus

Proven experience in front desk, reception, or client-facing roles, with the ability to deliver professional and welcoming service to employees, visitors, and stakeholders

Strong experience in office operations and coordination, including mail handling, meeting room management, and general administrative support in a corporate environment

Hands-on experience in workplace and facilities coordination, including vendor management, maintenance coordination, and supporting day-to-day office operations

Familiarity with health, safety, and compliance requirements, including supporting workplace inspections, fire safety procedures, and maintaining accurate operational records

Demonstrated ability in organization and multitasking, with experience managing inventory, document control, onboarding/offboarding processes, and responding effectively to ad-hoc workplace requests.

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential.