Workplace Experience Coordinator

CBRE Group, Inc.; Sydney; In loco; AUD 55.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

2 days volunteer leave

Learning and training programs

Single site location

Career progression to wider FM/CRE

Paid parental leave

Competitive leave

Descrizione del lavoro

CBRE is seeking a customer-focused facilities/visitor services professional based at a designated Sydney site. You will greet employees and guests, issue passes, answer calls, and coordinate meetings and events to ensure a smooth, secure experience in the building.

Join a high-performing on-site team within CBRE, delivering world-class service and supporting a single site location with clear career progression into facilities management or corporate real estate depending on preference and skill

Competenze

• 2+ years of job related experience.
• Strong communication skills.
• Working knowledge of Microsoft Office products.
• Strong organizational skills.

Mansioni

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanour. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.

Conoscenze

Strong communication

Strong organizational

2+ years experience

Strumenti

Microsoft Office

Descrizione del lavoro

Opportunity supporting multinational financial services client

Location based in Sydney CBD

Future career opportunities across wider CBRE

About your new role

Responsible for delivering a world class customer service experience to employees and guests of a designated building.

What is on offer?

1. Highly competitive salary + 2 days paid leave for volunteer opportunities
2. Stable 37.5 hour working week
3. Access to unlimited learning and training programs
4. Dedicated to a single site location
5. Clear career progression to wider Facilities Management or Corporate real estate depending on preference and skill set
6. Certified Family inclusive workplace & paid parental leave
7. Competitive leave offered

Key responsibilities

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanour. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.

Skills and experience we are looking for

• 2+ years of job related experience
• Strong communication skills
• Working knowledge of Microsoft Office products
• Strong organizational skills

About your team

You will join a high-performing, collaborative on site GWS team who are dedicated to a prestigious client account.

About CBRE

CBRE is the world's leading commercial real estate and facilities management services firm, operating across 100+ countries with 13 Australian offices. We deliver world-class property operations.