Facilities Contract Support Administrator | Melbourne

CBRE Asia Pacific; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

2 days paid charity leave

Job security and stability

Ongoing training and support

Career pathways across Facilities

Job summary

CBRE Asia Pacific in Melbourne is seeking an experienced administration professional to support facilities management operations onsite. You will be the first point of contact for reactive and preventive work orders, handle calls and emails, process purchases and invoices, and champion CMMS, FMS and Finance Systems.

You will monitor spend, manage vendor coordination, and prepare customer reports while maintaining QHSE documentation across CBRE systems.

Qualifications

• Higher educational qualifications or degree.
• Proficient Word/Excel/Outlook with intermediate to advanced level.
• 2 years’ experience in a similar role; finance & administration preferred.
• Strong verbal and written communication skills.
• Excellent time management and organisation.
• Customer service focus with ability to liaise with clients at all levels.

Responsibilities

• Being the first point of contact for raising and managing reactive and preventive workorders.
• Processing calls and email and monitor complaints/escalations.
• Raise purchase/service orders and process invoices.
• Be system champion - CMMS, FMS and Finance Systems
• Monitor spend on the account and review account revenue & margin streams.
• Vendor management by tracking and monitoring vendor works and vendor coordination.
• Prepare customer reports and dashboards.
• Ensure QHSE documentation are well maintained on CBRE systems.

Skills

Word/Excel/Outlook

Communication

Time management

Customer service

Finance & Administration

Education

Higher education degree

Tools

CMMS

FMS

Finance Systems

Job description

CBRE Asia Pacific in Melbourne is seeking an experienced administration professional to support facilities management operations onsite. You will be the first point of contact for reactive and preventive work orders, handle calls and emails, process purchases and invoices, and champion CMMS, FMS and Finance Systems.

You will monitor spend, manage vendor coordination, and prepare customer reports while maintaining QHSE documentation across CBRE systems.