Workplace Assistant

Cushman & Wakefield; Adelaide; On-site; AUD 50,000 - 65,000; Full time

Job summary

Cushman & Wakefield in Adelaide is seeking a proactive Workplace Assistant to support day-to-day operations of a busy corporate workplace. You will help ensure a safe, efficient, and professional environment while assisting with events, workflows, and records management.

The role focuses on delivering excellent service to employees, clients and visitors, coordinating facilities, and supporting the broader facilities team to enhance the employee experience in a dynamic corporate setting.

Qualifications

• Previous experience in workplace services, facilities coordination, hospitality, customer service, reception, or office support.
• Outstanding communication and interpersonal skills.
• Strong customer service mindset with a professional and approachable manner.
• Excellent organisational and time-management skills.
• The ability to multitask and prioritise competing demands.
• Experience coordinating vendors, contractors, or service providers is highly regarded.
• Knowledge of workplace health and safety practices is advantageous.

Responsibilities

• Deliver front-of-house and workplace support services.
• Coordinate meeting rooms, facilities, and event requirements.
• Assist with planned maintenance activities and service delivery.
• Support senior management with workplace-related requests.
• Manage courier, mail, and document distribution services.
• Coordinate subcontractors and service providers onsite.
• Monitor and ensure health, safety, and environmental compliance.
• Respond to workplace requests and resolve issues promptly.
• Maintain workplace records and administrative documentation.
• Build relationships with employees, visitors, contractors and clients.

Skills

Workplace services

Facilities coordination

Hospitality

Customer service

Reception

Office support

Job description

Job Title

Workplace Assistant

Job Description Summary

Are you passionate about delivering exceptional workplace experiences and creating a welcoming environment for employees, clients, and visitors? We're looking for a proactive and customer-focused Workplace Assistant to join our team in Adelaide. In this role, you'll play a key part in supporting the day-to-day operations of a busy corporate workplace, ensuring a seamless experience for all stakeholders while maintaining high standards of service delivery.

About the Role

As a Workplace Assistant, you will support the delivery of workplace and facilities services across the site, helping to ensure a safe, efficient, and professional working environment. You will coordinate workplace activities, assist with events, manage service requests, and provide administrative and operational support to the broader facilities team.

Key Responsibilities

• Deliver exceptional front-of-house and workplace support services.
• Coordinate meeting rooms, workplace facilities, and event requirements.
• Assist with planned maintenance activities and service delivery.
• Support senior management with workplace-related requests.
• Manage courier, mail, and document distribution services.
• Coordinate subcontractors and service providers onsite.
• Monitor and ensure compliance with workplace health, safety, and environmental requirements.
• Respond to workplace requests and resolve issues in a timely manner.
• Maintain accurate workplace records and administrative documentation.
• Build positive relationships with employees, visitors, contractors, and clients.

About You

To be successful in this role, you will bring:

• Previous experience in workplace services, facilities coordination, hospitality, customer service, reception, or office support.
• Outstanding communication and interpersonal skills.
• A strong customer service mindset with a professional and approachable manner.
• Excellent organisational and time-management skills.
• The ability to multitask and prioritise competing demands.
• Experience coordinating vendors, contractors, or service providers is highly regarded.
• Knowledge of workplace health and safety practices is advantageous.

What's on Offer

• Opportunity to work within a professional corporate environment.
• Supportive and collaborative team culture.
• Career development and growth opportunities.
• Diverse and varied role with exposure to workplace and facilities management.
• The chance to make a genuine impact on employee and client experience.

If you thrive in a fast-paced environment, enjoy helping people, and take pride in delivering outstanding service, we'd love to hear from you.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”