Workplace Facilities Administrator

ISS Facility Services Australia and New Zealand; City of Brisbane; On-site; AUD 42,000 - 62,000; Full time

Job summary

ISS Facility Services Australia and New Zealand is seeking a reliable Workplace Facilities Assistant to support day-to-day office operations in a professional corporate environment. You will help keep the office safe, presentable, and well‑supported for employees, visitors and stakeholders.

This role covers office operations, reception coverage, supplies management, meeting setup, basic AV support and liaison with building management.

Qualifications

• Experience in a corporate or professional environment is preferred.
• Strong organisational and proactive work ethic are essential.
• Professional presentation and communication skills are required.
• Customer-service mindset with ability to build relationships is important.

Responsibilities

• Office operations: Resolve daily workplace issues and escalate where appropriate.
• Workplace presentation: Maintain cleanliness across office, kitchen, and shared spaces.
• Supplies management: Order, restock, and monitor consumables and office supplies.
• Meeting & event support: Set up rooms, move furniture, organise catering, and maintain room tidiness.
• Reception coverage: Front‑of‑house support including calls, visitor management, and courier handling.
• Vendor coordination: Liaise with building management and external service providers.
• Safety & emergency roles: Act as First Aid Officer and Evacuation Warden.
• AV support: Assist with basic meeting room technology and troubleshooting.
• Perform additional duties as directed by the Workplace Facilities Manager.

Skills

Office administration

Organisational skills

Communication skills

Customer service

Time management

Tools

Microsoft Office Suite

Basic IT knowledge

Job description

We are seeking a reliable and customer‑focused Workplace Facilities Assistant to support day‑to‑day office operations across a professional corporate environment. This role is part of a high‑performing Workplace team and is responsible for ensuring the office remains safe, presentable, and well‑supported for employees, visitors, and stakeholders.

Role Responsibilities

• Office operations — Resolve daily workplace issues and escalated where appropriate.
• Workplace presentation — Maintain cleanliness across office, kitchen, and shared spaces.
• Supplies management — Order, restock, and monitor consumables and office supplies.
• Meeting & event support — Set up rooms, move furniture, organise catering, and maintain room tidiness.
• Reception coverage — Provide front‑of‑house support including calls, visitor management, and courier handling.
• Vendor coordination — Liaise with building management and external service providers.
• Safety & emergency roles — Act as First Aid Officer and Evacuation Warden.
• AV support — Assist with basic meeting room technology and troubleshooting.
• Perform additional duties as directed by the Workplace Facilities Manager.

About You

• Experience in a corporate or professional environment
• Strong organisational skills and a proactive work ethic
• Professional presentation and communication skills
• Customer‑service mindset with the ability to build strong relationships
• Proficiency in Microsoft Office
• General knowledge of IT systems and workplace technologies
• Ability to prioritise tasks and manage time effectively
• Physically capable of performing manual tasks (e.g., furniture movement)

Leadership & Culture Alignment

We seek individuals who demonstrate:

• Curiosity — A willingness to learn, innovate, and explore better ways of working
• Accountability — Ownership of outcomes and commitment to service excellence
• Collaboration — Engagement with diverse perspectives and contribution to a positive team culture
• Human‑centric thinking — Empathy, adaptability, and a focus on people‑first service delivery

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.

Learn more about ISS in Australia and New Zealand on our website.

Please note: No agency applications are accepted