Workforce Planning Manager

Adelaide Convention Centre; Adelaide; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Full time salaried position

CBD location close to public transport

Discounted CBD car parking

Food & Beverage discount at on-site F&

State government superannuation

Volunteer opportunities

Annual AVM Conference and Awards

Job summary

Adelaide Convention Centre, part of Adelaide Venue Management (AVM), seeks a Workforce Planning Manager on a 12-month maternity leave contract to lead the Workforce Planning and Uniform teams, ensuring staffing levels, rostering, and labour resources align with operational requirements across our venues.

Reporting to the General Manager, People, you will drive efficient rostering, liaise with stakeholders, and support the Uniforms Coordinator to manage purchasing, issuing and stock coordination.

Qualifications

• Experience leading workforce planning and rostering in high-volume environments.
• Knowledge of industrial instruments, awards and Enterprise Agreements.
• Strong problem-solving and interpersonal skills to work with diverse stakeholders.

Responsibilities

• Lead AVM’s workforce planning and Uniforms teams to align staffing with event calendars.
• Drive efficient rostering, labour resource planning and cost control.
• Support Uniforms Coordinator with purchasing, issuing, laundering and stock coordination across the organisation.

Skills

Workforce planning

Logistics

Problem solving

Interpersonal skills

HR systems knowledge

Tools

Humanforce rostering

Job description

• The pinnacle of business, entertainment & social events in SA
• Make the most of your logistical talents within a fun, professional People team
• Lead the workforce behind Adelaide’s biggest events

Are you a workforce planning expert who thrives on the energy of a fast-paced events environment?

AVM is seeking an experienced Workforce Planning Manager to lead our Workforce Planning and Uniform teams on a 12-month maternity leave contract, helping to deliver world-class events across some of South Australia’s most iconic venues.

Adelaide Venue Management (AVM) is South Australia’s leading provider of venue management services. It is responsible for operating three of Adelaide’s most iconic venues:Adelaide Convention Centre(ACC),Adelaide Entertainment Centre(AEC), andCoopers Stadium(CS), in addition to functions and events atThe Drive(TD).

As South Australia’s home of business events,Adelaide Convention Centreis where global conferences, major exhibitions, gala banquets and other milestone celebrations come to life. Recognised as one of the world’s most versatile and innovative meetings and events venues, the Centre achieved triple honours at the prestigious 2025 Australian Business Event Awards, judgedAustralia’s Best Convention & Exhibition Centre,Venue Team of the YearandOverall Best Team in the industry.

The Role

Reporting to the General Manager, People, you will lead AVM’s workforce planning function, the engine room behind every event we deliver. You will ensure staffing levels, rostering practices and labour resources are precisely aligned with operational requirements, so that every event across our venues run seamlessly.

Drawing on your logistical and workforce planning expertise, you will drive efficient, responsive and cost-effective rostering outcomes. Partnering closely with key stakeholders across the business, you will anticipate and adapt to the ever-changing demands of a vibrant, high-volume events calendar.

You will also lead and support the AVM Uniforms Coordinator, overseeing the effective management of uniform purchasing, issuing, administration, laundering and stock coordination across the organisation, ensuring our people look the part at every event.

To succeed in this role, you will bring:

• Proven experience in workforce planning and logistics, with a track record of delivering results.
• A strong working understanding of industrial instruments, including Enterprise Agreements and Awards.
• Lateral thinking, advanced problem-solving skills, emotional intelligence and an adaptable approach that enables you to turn challenging situations into positive outcomes.
• Excellent interpersonal skills and the ability to build positive, professional relationships at all levels, with managers, stakeholders and team members from diverse backgrounds.
• Sound working knowledge of Humanforce or similar rostering software (essential), supported by intermediate to advanced computer skills.
  
• The ability to prioritise and remain focused and solutions-oriented when managing tight deadlines, last-minute roster changes or unexpected team member absences.
• Flexibility with working hours. While standard office hours apply, you may occasionally be required to work outside normal business hours to support our events.

For more specific details of the position requirements and selection criteria, please take the time to have a good look at the Position Description embedded within the advert on this site.

This 12-month maternity leave contract offers a rewarding opportunity for a committed, performance-driven professional to make a meaningful contribution within a dynamic and supportive team.

The perks of working for AVM:

• Full time salaried position
• Be part of asupportive, innovative and collaborativePeople Department
• Prime CBD location, close to public transport & the vibrant riverbank precinct
• Discounted CBD car parking when on shift
• 20% discount off Food & Beverage at Home Ground Café when on shift
• State government superannuation and salary sacrifice opportunities
• Volunteer opportunities with our community partners
• Annual AVM Conference and Awards to communicate, celebrate and reward

Adelaide Venue Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.