Workforce Planning & Capability Manager

Focused On Care Pty; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Monthly RDO

Passionate and supportive team

Job summary

Focused On Care Pty is seeking an experienced Workforce Planning & Capability Manager to lead the rostering function within our Service Delivery team in Queensland. You will oversee the rostering system, forecast staffing needs using data, and ensure payroll and billing accuracy in line with client requirements.

You will collaborate with HR to ensure workforce compliance and maximise utilisation in a dynamic, high-volume environment, while guiding the rostering team to deliver quality outcomes.

Qualifications

• Qualifications in Workforce Management, HR, Business, Community Services, Disability or other related fields
• Minimum of 2 years previous experience in a similar position
• Ability to interpret and apply the SCHADS award
• NDIS disability sector/healthcare experience
• Strong attention to detail in a high-volume, dynamic environment
• Able to communicate effectively, both verbally and in writing with a diverse range of people
• Able to work independently and autonomously without supervision and as part of a broader team
• Strong leadership skills

Responsibilities

• Oversee rostering and rostering system management
• Ensure rostering aligns with client needs and plans
• Ensure shifts entered correctly for payroll and billing
• Ensure rosters meet award requirements
• Complete weekly and monthly reporting to Senior Leadership
• Use data/reporting to predict staffing needs
• Collaborate with HR to ensure workforce compliance and utilisation

Skills

Leadership

Attention to detail

Communication

Independence

Motivation

Education

Qualifications in Workforce Management, HR, Business, Community Services, Disability or other related fields

Job description

We are seeking an experienced and passionate Workforce Planning & Capability Manager to join our Service Delivery team. You will oversee all aspects of rostering and be our go-to person for all rostering requirements as well as use data and reporting to forecast our workforce requirements.

• Overall management of our rostering team and system


• Ensuring we are rostering in line with a clients needs and plan


• Ensuring shifts are entered correctly for payroll and billing purposes


• Ensure rosters are aligned with award requirements


• Complete weekly and monthly reporting to the Senior Leadership team


• Oversight of workforce needs and changes through the use of data and reporting to predict staffing needs


• Work closely with the HR department to ensure workforce compliance and utilisation

This role is Monday to Friday however will manage our rostering team who work from 8am to 8pm Monday to Sunday.

As a key member of theService Delivery team, you will build capacity and work in an agile manner.

Benefits and Salary

• Monthly RDO


• Passionate and supportive team

About You

• Qualifications in Workforce Management, HR, Business, Community Services, Disability or other related fields


• Minimum of 2 years previous experience in a similar position


• Ability to interpret and apply the SCHADS award


• NDIS disability sector/healthcare experience


• Strong attention to detail, adept at working in a high-volume, dynamic environment


• Able to communicate effectively, both verbally and in writing with a diverse range of people


• Able to work independently and autonomously without supervision and as part of a broader team


• A high level of motivation as well as excellent organisational and administrative abilities


• Strong leadership skills

About us

Focused on Care is a Queensland based organisation who providesindividualised, high-quality care to meet the evolving needs of our clients and the community.

Our focus on quality supports has seen the demand for our services expand throughout South-East and South-West Queensland and into Northern NSW. Throughout this growth we have remained committed to ensuring our clients goals are being met and the small-business feel of the organisation remains.

We support NDIS, DVA and NIISQ clients and pride ourselves on doing things differently and putting our clients at the centre of everything we do. We work hard to get to know both our clients and our team to ensure we match the right support worker with our clients to set everyone up for success.

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture which values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTQIA, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity groups.