Workflow Planner

Linfox; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Parental leave

Return-to-work bonus

Career development

Wellbeing program & dining/travel bene

Job summary

Linfox in Laverton, Melbourne, seeks a proactive Workflow Planner to coordinate daily customer orders and warehouse workflow. You will ensure safe, accurate and timely inventory movement, release, picking and staging while communicating priorities to warehouse staff and machine operators.

Reporting to the Operations Manager, you will monitor progress, address system or resource issues, and maintain paperwork.

Qualifications

• Experience in warehousing, distribution centre operations or a related environment.
• Experience using warehouse systems, with SAP or Paperless experience preferred.
• Proficiency in Microsoft Excel.
• Strong organisational, communication and problem-solving skills.
• The ability to work under pressure and complete tasks within required timeframes.
• Confidence coordinating workflow and communicating priorities in a live warehouse environment.
• A strong commitment to safety, customer service, honesty and professionalism.
• Previous or current MHE licensing and experience, desirable.

Responsibilities

• Coordinate daily warehouse workflow across order release, picking, staging, replenishment and inventory movements.
• Monitor operator task completion and communicate agreed priorities to warehouse personnel and MHE operators.
• Identify and escalation workflow constraints, order delays, system issues and resource concerns.
• Provide day-to-day workflow support to warehouse employees.
• Act as a customer contact for inventory queries, movements and workflow updates.
• Support the timely resolution of customer order, service and warehouse workflow issues.
• Maintain accurate and efficient paperwork processes.

Skills

Warehousing experience

Strong communication

Organizational skills

Problem-solving

Attention to detail

Team collaboration

Customer service orientation

Work under pressure

Tools

SAP

Paperless

Job description

Here at Linfox we believe together, anything is possible. Use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Work with major customers in retail, healthcare, government and defence. Shape the future of logistics with industry leading innovations in safety, sustainability and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.

What does the job look like?

We are seeking a proactive and highly organised Workflow Planner to join our team in Laverton. Reporting to the Operations Manager, you will coordinate daily customer order activity and warehouse workflow through the customer’s system. You will support the accurate release, picking, staging and movement of inventory while clearly communicating daily priorities to warehouse personnel and MHE operators. This role is central to keeping warehouse operations running safely, accurately and on time. You will monitor workflow progress, respond to customer and operational enquiries, and escalation delays, system issues or resource concerns that may affect service delivery. Key areas:

• Coordinate daily warehouse workflow across order release, picking, staging, replenishment and inventory movements
• Monitor operator task completion and communicate agreed priorities to warehouse personnel and MHE operators
• Identify and escalation workflow constraints, order delays, system issues and resource concerns
• Provide day-to-day workflow support to warehouse employees
• Act as a customer contact for inventory queries, movements and workflow updates
• Support the timely resolution of customer order, service and warehouse workflow issues
• Maintain accurate and efficient paperwork processes

Are you the one?

You are a confident communicator who can balance competing priorities and maintain attention to detail within a fast-paced warehouse environment. You enjoy working as part of a team, building strong stakeholder relationships and solving operational problems as they arise. You can demonstrate:

• Experience in warehousing, distribution centre operations or a related environment
• Experience using warehouse systems, with SAP or Paperless experience preferred
• Good working knowledge of Microsoft Office, particularly Excel
• Strong organisational, communication and problem-solving skills
• The ability to work under pressure and complete tasks within required timeframes
• Confidence coordinating workflow and communicating priorities in a live warehouse environment
• A strong commitment to safety, customer service, honesty and professionalism
• Previous or current MHE licensing and experience, desirable

What's in it for me?

• 12 weeks paid parental leave and return to work bonus for eligible employees
• Career development opportunities and mentoring programs
• Access to a range of benefits across dining and adventure, travel and health and well-being
• The chance to work in a high-performing team where your contributions truly make an impact

At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply.

You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.

Further information

To find out more about opportunities at Linfox, visit www.linfox.com/careers