Workers' Compensation Claims Team Lead - 12 Month FTC

dxctechnology; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

DXC University onboarding

Flexible leave options

Volunteer days

Employee Assistance Program

Novated leasing

Discounted health insurance

Paid parental leave

Job summary

DXC Technology in Adelaide is seeking a Worker’s Compensation Team Leader on a 12-month fixed-term contract to guide a dedicated claims team within the state, focusing on day-to-day leadership, claims management oversight, and coaching.

You will ensure compliance, support the Woolworths account with self-insured requirements, and foster a customer-service culture while driving continuous improvement and professional development.

Qualifications

• Experience leading teams in self-insured workers’ compensation.
• Experience managing workers' compensation claims under self-insurance frameworks.
• Strong case management with cost control and team wellbeing.
• Ability to adapt to evolving regulatory changes.

Responsibilities

• Lead and develop a claims team within the state.
• Provide expert technical support to ensure compliant claim decisions.
• Oversee end-to-end processing of workers’ compensation claims.
• Coach Case Managers in stakeholder interactions and communications.
• Ensure compliance with legislation and organisational policies.

Skills

Leadership

Claims management

Self-insurance knowledge

Regulatory compliance

Coaching

Stakeholder communication

Education

Health-related qualification

Job description

DXC Technology in Adelaide is seeking a Worker’s Compensation Team Leader on a 12-month fixed-term contract to guide a dedicated claims team within the state, focusing on day-to-day leadership, claims management oversight, and coaching.

You will ensure compliance, support the Woolworths account with self-insured requirements, and foster a customer-service culture while driving continuous improvement and professional development.