Workday Applications Specialist - HCM, Reporting & Security

First Sentier Group; New South Wales; On-site; AUD 90,000 - 130,000; Full time

Job summary

First Sentier Group is seeking a Workday Applications Specialist to support the reliable operation of Workday across the employee lifecycle. You will configure, maintain and improve Workday while delivering responsive support and protecting data quality and system controls.

You will collaborate with People & Culture, Technology and payroll teams, manage incidents, implement approved changes, and support releases with thorough testing and documentation.

Qualifications

• Experience supporting or administering Workday across HCM, Core Compensation, Absence, Recruiting, Talent, Security or Reporting.
• Experience managing incidents, service requests, defects and system enhancements within an established support framework.
• Hands-on experience with Workday configuration, including business processes, condition rules, notifications, security, calculated fields and reporting.

Responsibilities

• Provide day-to-day Workday application support, triaging and resolving incidents and service requests within agreed service levels.
• Configure approved changes to business processes, reports, notifications, condition rules, security and related Workday components.
• Investigate system and data issues, identify root causes and coordinate remediation.
• Support Workday feature releases by reviewing changes, assessing impacts, coordinating testing and updating documentation.
• Partner with People & Culture teams to translate requirements into scalable solutions aligned with global design principles.
• Prepare and execute test scenarios and support user acceptance testing and deployment activities.
• Monitor data quality, integration outcomes and system controls, escalating risks or recurring issues as appropriate.
• Maintain configuration workbooks, operating procedures, knowledge articles and end-user guidance.
• Contribute to continuous improvement of Workday services, support processes and employee experience.

Skills

Workday admin

Incident management

Workday configuration

Testing & UAT

HR data

Tools

Workday

Job description

First Sentier Group is seeking a Workday Applications Specialist to support the reliable operation of Workday across the employee lifecycle. You will configure, maintain and improve Workday while delivering responsive support and protecting data quality and system controls.

You will collaborate with People & Culture, Technology and payroll teams, manage incidents, implement approved changes, and support releases with thorough testing and documentation.