Work Order Write Up Assistant

Australian Laboratory Services Pty Ltd; Orange City Council; On-site; AUD 40,000 - 50,000; Part time

Job summary

Australian Laboratory Services Pty Ltd in Orange, NSW, is seeking a part-time Work Order Write Up Assistant for ALS Geochemistry to accurately enter work order information into our Laboratory Information Management System (LIMS).

You will file, update records, screen calls, create CPTs, enter methods into GEMS, assign codes, verify invoices, and help ensure timely turnaround times. Hands-on training provided.

Qualifications

• Good alphanumeric skills.
• Strong language and communication abilities.
• Computer literacy with Excel, Word and OneNote.
• Attention to detail with data handling accuracy.
• Lab environment experience is advantageous but not essential.
• Geology, Chemistry or Earth Science background desirable but not essential.
• Professional presentation and team-oriented manner.
• Ability to meet deadlines and work well in a team.

Responsibilities

• Filing, archiving and updating records as required.
• Screening phone calls and escalating to appropriate personnel.
• Creating Client Profile Templates, work orders, and client codes.
• Inputting analytical methods and information into GEMS.
• Assigning method codes and correcting invoices and credits.
• Ensuring pricing is correct for active and new work orders.
• Liaising with management for turnaround times and ETAs.
• Other duties as directed by supervisor/manager.

Skills

Alphanumeric skills

Communication skills

Attention to detail

Teamwork

Willingness to learn

Education

Geology / Earth Science background

Tools

Excel

Word

OneNote

Job description

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

The role ALS Geochemistry in Orange a reliable and detail-oriented Work Order Write Up Assistant to support the operations of a fast-paced minerals preparation and analytical laboratory. The primary responsibility of this part-time role is to accurately enter work order information into the company’s Laboratory Information Management System (LIMS). The successful applicant may also be required to perform additional duties, as directed and within their capabilities, to support the efficient operation of the laboratory.

Shift Roster

Tuesday: 7:00 am - 3:00 pm
Wednesday: 7:00 am - 3:00 pm
Thursday: 7:00 am - 3:00 pm

Your responsibilities will include:

• Filing, archiving and updating all records as required.
• Screening phone calls and escalating them to appropriate personnel.
• Creating Client Profile Templates (CPTs), work orders, and client codes for Technical Clerical Officers.
• Inputting analytical methods and relevant information into GEMS.
• Assigning method codes and correcting invoices and credits.
• Ensuring pricing is correct for active and new work orders.
• Liaising with management to obtain turnaround times and ETA’s.
• Other duties as directed by the Section Supervisor/Manager.

Hands-on training will be provided in various areas of the laboratory and preparation sections to gain an understanding of the operations of the facilities.

Essentials

• Good alphanumeric skills
• Strong language skills, with the ability to communicate effectively with internal and external clients
• Computer literacy and experience using Excel, Word, and OneNote
• Strong attention to detail, with a proven ability to collect, interpret, and manage data efficiently and accurately
• Experience working in a laboratory environment would be advantageous and is highly regarded, but is not essential
• Qualifications in Geology, Chemistry, Earth Science, or a related discipline would be desirable, but are not essential
• A professional presentation and friendly, team-oriented manner
• The ability to meet deadlines and work effectively as part of a team
• An open and positive attitude towards receiving feedback, with a willingness to learn from mistakes and continuously improve

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.