Wellness Retail Sales Specialist

Beyond Rest; Melbourne; On-site; AUD 46,000 - 47,000; Full time

Benefits offered by this job

Free wellness access

Bonuses on targets

Wellness-first workplace

Supportive culture

Job summary

Beyond Rest Prahran is seeking a customer-focused sales role in a casual, wellness-forward setting in Melbourne. You will guide clients to memberships and services, delivering warm, informed service while meeting sales targets and maintaining a pristine, welcoming space.

You'll work 15–30 hours weekly, Tue–Sun, with weekday rates around AUD 33.05 and weekend rates AUD 34.37. EFTPOS, CRM tools, and social media familiarity help you connect with clients and track KPIs.

Qualifications

• Warm, welcoming customer energy.
• Strong sales skills – guide, not push.
• Fast-paced but calm – Zen hustle mindset.
• Detail-focused – keep things clean and tidy.
• Independent and able to juggle tasks.
• Clear communicator who educates clients.
• Comfortable hitting sales KPIs.
• Australian work authorization required at time of application.

Responsibilities

• Wrap clients in red light therapy.
• Assist with pre/post body measurements.
• Guide them into the Hocatt ozone chamber.
• Keep everything spotless.
• Educate clients on ongoing sessions' value.
• Track performance against KPIs.

Skills

Warm energy

Sales skills

Zen hustle

Detail-focused

Independent work

Clear communication

Sales KPIs

Australian work authorization

Tools

EFTPOS

CRM software

Socials

Job description

FREE access to float therapy, Hocatt, red light, ice baths, infrared sauna, compression boots, metabolic testing & more

Wellness first workplace – try cutting-edge tech before it hits the mainstream

Supportive team culture

What You Get:

• FREE access to float therapy, Hocatt, red light, ice baths, infrared sauna, compression boots, metabolic testing & more

• Achievable bonuses if you hit team targets

• Wellness first workplace – try cutting-edge tech before it hits the mainstream

• Supportive team culture

Read This Before You Apply:

To be successful in this role, you need to have all 3 of these – not just one or two:

• A naturally warm, caring personality (you can't fake this – our customers feel it)
• Proven sales skills (you'll need to confidently guide people to the right services)
• A genuine passion for wellness (you want to use our services – and share the benefits)

If that sounds like you – keep reading. If not, this role probably isn't the right fit.

About Us

Beyond Rest Prahran is a floatation, Hocatt & Red Light Therapy centre expanding into more cutting-edge wellness offerings. We've been in the wellness game for over 13 years and were the first float brand in Australia.

Our centre serves professionals, athletes, artists and anyone ready to destress, reset, or optimise their wellbeing.

Visit: https://beyondrest.com.au/

The Role:

Your job is to make people feel safe, seen and supported – while confidently guiding them into memberships, packs and services that help them long-term. You'll:

• Wrap clients in red light therapy

• Assist with pre/post body measurements

• Guide them into the Hocatt ozone chamber

• Keep everything spotless

• Educate clients on the value of ongoing sessions

• Track performance against clear KPIs

You’ll also coordinate staff shifts and work closely with management to keep the centre buzzing.

Hours

Casual: 15–30 hours/week
Days needed: Tuesday–Sunday, including evenings (shifts max 8 hours)

Weekday Rate: $33.05

Weekend Rate: $34.37

Award: Level 2 Fitness Industry Award.

Must-Have Skills

Please only apply if you're confident in the following:

• Warm, welcoming customer energy

• Strong sales skills – ability to guide, not push

• Fast-paced but calm – we call it "Zen hustle"

• Detail-focused – you'll love keeping things clean and tidy

• Can work independently and juggle tasks with ease

• Clear communicator who can educate clients

• Comfortable hitting sales KPIs

• Australian work authorisation required at time of application

We'll Train You On:

• Body contouring & how to measure results

• Wellness sales choreography

• Float pod maintenance and water chemistry (yep, we'll teach you)

• Red light & Hocatt tech use

Experience You'll Likely Have:

• 7+ years customer service

• 3+ years sales in a goal-driven environment

• Ideally from health/wellness, fitness, beauty or spa

• Confident with EFTPOS, CRMs, socials

• Strong personal organisation and reliability

The listed experience requirements are mostly required, with some flexibility for exceptional candidates who demonstrate strong alignment with our values and core competencies.

Your Vibe:

You're:
Warm and emotionally intelligent
Clear and honest communicator
Passionate about wellness (you walk the talk)
Organised, flexible and solutions-focused
Obsessed with cleanliness and presentation
A team player with integrity

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