Float Attendants

City Cave Float and Wellness Centre; Townsville City; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible hours

Monthly free services

Job summary

City Cave Idalia is a wellness sanctuary offering float therapy, massage and sauna services. We’re seeking passionate Float Attendants to greet guests, manage bookings, upsell services, and maintain a calm, welcoming centre atmosphere.

Join a friendly team with flexible hours (open 9am–9pm, 7 days). Enjoy monthly free services and work in a supportive, wellness-driven environment focused on exceptional guest experiences.

Qualifications

• Genuine interest in the wellness industry.
• Positive, friendly attitude with strong customer service skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Comfortable using online booking systems and taking bookings over the phone.

Responsibilities

• Greet guests with warmth and professionalism.
• Upsell services to enhance guest experience.
• Call guests and take bookings over the phone.
• Manage bookings through our online system.
• Keep the centre clean and presentable at all times.
• Multi-task and handle various tasks efficiently.
• Use initiative to assist clients.
• Assist with general maintenance and smooth operations.

Skills

Wellness industry

Customer service

Multi-tasking

Booking systems

Tools

Online booking system

Job description

City Cave Float and Wellness Centre – Idalia QLD

City Cave Idalia is a wellness sanctuary dedicated to helping our clients relax, rejuvenate, and reconnect. We offer float therapy, massage, and sauna services to support health and well-being. We’re looking for passionate, friendly, and reliable Float Attendants to join our team and provide exceptional service to our clients.

What You’ll Be Doing:

• Greeting guests with warmth and professionalism.
• Upselling services to enhance the guest’s experience.
• Calling guests and taking bookings over the phone.
• Managing bookings through our online booking system.
• Keeping the centre clean and presentable at all times.
• Multi-tasking and handling various tasks efficiently.
• Using initiative to solve problems and assist clients.
• Assisting with general maintenance and ensuring the smooth running of the centre.

What We’re Looking For:

• A genuine interest in the wellness industry.
• A positive and friendly attitude, with excellent customer service skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Comfortable using online booking systems and taking bookings over the phone.
• Someone who is reliable, hardworking, and takes initiative.
• Flexible availability to accommodate varying shifts.
• Applicants should be familiar with who we are and what we do before applying, as we value team members who share our passion for wellness and understand our mission.

What We Offer:

• Flexible hours to suit your lifestyle, as we are open 9am to 9pm 7 days a week.
• Monthly free services to support your own wellness journey.
• The opportunity to work in a calm, supportive, and rewarding environment.
• Being part of a team dedicated to providing the best in wellness services.

If you’re passionate about wellness and want to be part of a growing community-focused business, we’d love to hear from you!