Weekend Wedding Sales & Guest Experience Host

The Hinterland Collection group; Gold Coast City; On-site; AUD 40,000 - 65,000; Part time

Benefits offered by this job

Team bonus pool

Consistent weekend work

Varied role across wedding sales and针对

Job summary

The Hinterland Collection in Coolangatta is seeking a Weekend Wedding Sales & Guest Experience Officer to join our team for Saturdays and Sundays, delivering warm, personalised service to engaged couples and guests.

You will conduct venue tours, answer wedding enquiries, showcase our experiences, and help create memorable events across Tweed Hinterland properties, collaborating with hospitality teams and CRM systems to ensure a seamless guest journey.

Qualifications

• Previous experience in wedding or venue sales, tourism, events, hotels, restaurants, hospitality, real estate or another customer-focused sales environment would be highly regarded.

Responsibilities

• Respond promptly and warmly to new wedding and event enquiries.
• Speak with prospective couples by phone and email to understand what they are looking for.
• Book and conduct personalised wedding venue tours and inspections.
• Showcase our venues, accommodation, packages and experiences.
• Build genuine rapport with couples and their families.
• Follow up enquiries and venue inspections to help convert opportunities into bookings.
• Maintenance of enquiry and sales information within our CRM and booking systems.
• Welcome and host guests participating in experiences across The Hinterland Collection.
• Host guided Kitchen Garden Tours at Potager, sharing the story of the garden, seasonal produce and its connection to the restaurant.

Job description

The Hinterland Collection in Coolangatta is seeking a Weekend Wedding Sales & Guest Experience Officer to join our team for Saturdays and Sundays, delivering warm, personalised service to engaged couples and guests.

You will conduct venue tours, answer wedding enquiries, showcase our experiences, and help create memorable events across Tweed Hinterland properties, collaborating with hospitality teams and CRM systems to ensure a seamless guest journey.