sales assistant

Chocolate Country; Montville; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Staff discount

Training opportunities

Flexible hours

Job summary

Chocolate Country in Montville, Queensland, is seeking a friendly Shop Assistant to join our charming chocolaterie and cafe as a casual employee. The role offers around 25 hours per week, Monday to Friday, with duties including serving customers, stock control, and assisting with shop operations.

You will thrive in a fast-paced retail environment with a focus on warm, attentive service, accuracy with cash handling, and teamwork.

Qualifications

• Previous customer service or hospitality experience, preferably in retail.
• 3–6 months of customer service or hospitality experience required.
• Excellent communication and interpersonal skills.
• Flexibility to work Monday–Friday shifts; no weekends.

Responsibilities

• Providing excellent customer service and creating a positive visitor experience.
• Restocking and maintaining retail displays.
• Cash handling, cleaning, and light food preparation.
• Ensuring the shop is presented to a high standard.

Skills

Customer service

Job description

Chocolate Country is seeking a friendly and customer-focused Shop Assistant to join our growing team in Montville, QLD. As a casual employee, key role in providing exceptional customer service and creating a welcoming atmosphere in our charming chocolaterie and cafe. This position offers the flexibility of casual hours of around 25 hours per wekk during Monday to Friday, allowing you to balance work and other commitments. You will be responsible for serving customers, stock control and assisting with the overall operations of the shop.

Key responsibilities

Providing excellent customer service and creating a positive, friendly experience for all visitors

Restocking and maintaining the retail displays and merchandise

Assisting with general shop duties such as cash handling, cleaning, and light food preparation

Ensuring the shop is presented to a high standard at all times

Contributing to a collaborative team environment and supporting your colleagues

About you

Previous experience in a customer service or hospitality role, preferably in a retail environment

Minimum 3-6 months of customer service or hospitality experience required

Excellent communication and interpersonal skills, with a friendly and outgoing personality

Attention to detail and the ability to multitask in a fast-paced environment

Flexibility to work a range of Monday to Friday shifts, no weekends included

A keen interest in the chocolate and confectionery industry

Australian work rights required for this position

Competitive hourly rates

Five days minimum employment if needed

Flexible work arrangements to suit your lifestyle

Opportunities for training and development

A generous staff discount on our delicious chocolate products

A supportive and collaborative team culture

About us

Chocolate Country is a renowned chocolaterie and cafe located in the picturesque town of Montville, Queensland. We are passionate about creating high-quality, artisanal chocolate products and providing an exceptional customer experience. As a growing business, we are committed to providing opportunities for our team to develop their skills and grow with us.