Web Administrator

Epoxy Warehouse Pty Ltd; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Epoxy Warehouse Pty Ltd in Australia is seeking a Web Administrator to manage our Shopify and WooCommerce stores, ensure smooth operation of online systems and support e-commerce uptime. You will customise themes, troubleshoot issues and coordinate with external developers as needed.

The ideal candidate has an IT-related degree and at least one year of hands-on experience with web administration, domain DNS, analytics and SEO tools, plus solid communication skills to work with staff and software

Qualifications

• Bachelor’s degree in IT, Web Development, CS or equivalent.
• At least 1 year of web administration experience.
• Experience with Shopify and WooCommerce administration.
• Experience configuring apps, payments, integrations, domains & DNS.
• Knowledge of analytics and SEO tools including GA and GSC.
• Strong troubleshooting, analytical and independent work skills.
• Good communication with staff, management and external providers.

Responsibilities

• Develop, customise and maintain Shopify and WooCommerce websites.
• Write HTML, CSS, JS and Shopify Liquid to tailor themes and layouts.
• Configure domain settings, DNS and SSL for secure sites.
• Manage integrations with payment gateways and third-party apps.
• Troubleshoot issues and coordinate with external developers.
• Handle bulk product data imports/exports via CSV.
• Monitor site performance with GA4 and Search Console.
• Provide IT support for staff devices and office connectivity.

Skills

Web admin

Troubleshooting

Analytics

Communication

Education

Bachelor's degree in IT/Web Development/CS

Tools

Shopify

WooCommerce

Shopify Liquid

DNS configuration

Google Analytics

Google Search Console

Job description

About the Business

Epoxy Warehouse Pty Ltd is a trusted Australian supplier of premium epoxy flooring systems and protective coatings. We provide high-quality products for a wide range of construction projects, from residential homes to large-scale commercial and industrial spaces. While we have a strong physical warehouse presence for our trade and DIY customers, a significant and growing portion of our daily sales is driven through our e-commerce stores. With our online platforms now playing such a central role in how we operate and serve our customers across the country, keeping our web systems running smoothly is a top priority for the business.

About the Role

We are seeking a Web Administrator to manage and maintain the company's websites, e-commerce applications and related online systems. The role involves website customisation, technical troubleshooting, domain configuration, website performance monitoring, integration management and technical support for business applications and equipment.

Key Responsibilities

• Develop, customise, update and maintain the company’s Shopify and WooCommerce websites to improve navigation, site performance and overall customer experience.
• Write and modify HTML, CSS, JavaScript and Shopify Liquid code to customise website themes, templates, and page layouts to meet business needs.
• Configure and maintain website domain settings, DNS records and SSL certificate settings to support secure connections and reliable website operation.
• Configure and maintain website applications, payment gateways and third-party integrations to support the functionality of the company's Shopify and WooCommerce stores.
• Troubleshoot website compatibility issues and maintain integrations between the online stores and internal business systems, including POS and inventory management systems.
• Manage bulk product data imports and exports using CSV files, ensuring accurate product information and inventory synchronisation across platforms.
• Implement and maintain website backup processes to support website data protection and recovery.
• Monitor website traffic, user behaviour, and site performance using tools like Google Analytics (GA4) and Google Search Console, identifying opportunities for improvement.
• Investigate website bugs, integration issues and technical problems, implementing fixes where possible and coordinating with external developers and software providers when required.
• Maintain website application configurations, access permissions and relevant security settings, and assist with website updates and technical improvements.
• Provide supporting IT administration and technical assistance for staff accounts, workstations, POS equipment, printers and office connectivity as required.

Required Qualifications, Skills and Experience

• Bachelor’s degree in information technology, Web Development, Computer Science, or a closely related field (or equivalent practical experience)
• At least one year of relevant professional experience in web administration or a closely related field.
• Experience administering, customising and maintaining Shopify and WooCommerce websites, including working knowledge of HTML, CSS, JavaScript and Shopify Liquid.
• Experience configuring website applications, payment gateways, third-party integrations, domain settings and DNS.
• Knowledge of website data management, bulk CSV imports and exports, website migrations, analytics and SEO tools, including Google Analytics and Google Search Console.
• Strong technical troubleshooting, analytical and problem-solving skills, with the ability to manage website maintenance and technical issues independently.
• Good communication skills and the ability to work with staff, management, software providers and external developers.

If you have hands-on web systems experience, enjoy solving technical problems and are passionate about using technology to improve business operations, we would love to hear from you. We are particularly interested in hearing about practical examples of web system improvements, integrations, or technical solutions you have personally implemented.