Water Treatment -Service Technician & Business Development Specialist - NSW

Freshwater Systems; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

Tablet

Job summary

Freshwater Systems Pty is seeking a Water Treatment Service Technician & Business Development Specialist for a hybrid NSW-based role. You will perform hands-on maintenance and installation of water treatment systems while identifying sales opportunities during service visits.

The position emphasizes strong troubleshooting, practical field experience, and excellent customer communication to support growth with key customers across healthcare, mining, and agriculture sectors.

Qualifications

• On-site service and maintenance of water treatment equipment.
• Willingness to travel regionally.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and customer service skills.
• Valid driver’s license required.

Responsibilities

• Perform on-site breakdown services, repairs, and maintenance of water treatment equipment.
• Install and commission new treatment systems.
• Conduct water quality testing and adjust chemical dosing levels.
• Maintain detailed service records and compliance documentation.
• Build relationships with customers during service visits and support sales opportunities.

Skills

Troubleshooting

Customer service

Communication

Sales experience

Field service

Driver's license

MS Office

Service software

Tools

MS Office

Service software

Job description

Water Treatment -Service Technician & Business Development Specialist - NSW

ABOUT US Freshwater Systems is a leading Australian water treatment provider with over 30 years of industry experience, delivering innovative filtration solutions to homes and businesses across diverse sectors including healthcare, mining, food & beverage, and agriculture.

THE OPPORTUNITY We're seeking a versatile professional for an exciting hybrid role combining hands-on water treatment service work (70%) with business development opportunities (30%). This unique position offers the chance to work directly with cutting-edge water treatment technology while also contributing to our growth through relationship building and sales support.

KEY RESPONSIBILITIES Service & Technical (70%)

Perform on-site breakdown services, repairs, and maintenance of water treatment equipment

Install and commission new treatment systems

Conduct water quality testing and adjust chemical dosing levels

Maintain detailed service records and compliance documentation

Work with membrane technology (RO, UF, MF), ion exchange, UV sterilization, and water management systems

Business Development (30%)

Build relationships with existing and potential customers during service visits

Identify sales opportunities and provide technical consultation

Support product demonstrations and customer education

Assist with market intelligence and customer feedback

Valid driver's license and willingness to travel regionally

Strong troubleshooting and problem-solving abilities

Excellent communication and customer service skills

Computer literacy (MS Office, service software)

COVID-19 and flu vaccination (current)

Highly Desirable

Field service experience in water treatment

Trade background (plumbing/electrical advantageous)

Sales or customer relationship experience

+ 2 Years industry Experience

WHAT WE OFFER

Competitive salary package based on experience

Company vehicle, mobile phone, and tablet

Comprehensive training on products and sales techniques

Safety equipment and supportive team environment

Career development in both technical and commercial areas

Opportunity to work with diverse, high-profile clients

Perfect for someone who enjoys technical problem-solving AND building customer relationships!