Water Treatment -Service Technician & Business Development Specialist - NSW

Work Initiatives; North Sydney; Hybrid; AUD 70,000 - 105,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone

Tablet

Comprehensive training on products and

sales techniques

Safety equipment

Career development

Job summary

Freshwater Systems in NSW is seeking a hands-on Water Treatment Technician & Business Development Specialist to join our hybrid team. The role combines field service, equipment installation, and client-facing outreach.

You will perform breakdown services, calibrate dosing, test water quality, and maintain records, while also supporting sales opportunities, product demonstrations, and regional travel. The ideal candidate has field service experience, a valid driver\'s license, and strong

Qualifications

• Hands-on water treatment service experience.
• Strong communication and customer service orientation.
• Willingness to travel regionally and hold a valid driver's license.

Responsibilities

• On-site breakdown services, repairs and maintenance of water treatment equipment.
• Install and commission new treatment systems.
• Conduct water quality testing and adjust chemical dosing levels.

Skills

Water treatment service

Customer relationships

Troubleshooting

Technical communication

Tools

MS Office

Service software

Job description

Water Treatment -Service Technician & Business Development Specialist - NSW

ABOUT US

Freshwater Systems is a leading Australian water treatment provider with over 30 years of industry experience, delivering innovative filtration solutions to homes and businesses across diverse sectors including healthcare, mining, food & beverage, and agriculture.

THE OPPORTUNITY

We're seeking a versatile professional for an exciting hybrid role combining hands-on water treatment service work (70%) with business development opportunities (30%). This unique position offers the chance to work directly with cutting-edge water treatment technology while also contributing to our growth through relationship building and sales support.

KEY RESPONSIBILITIES

Service & Technical (70%)

• Perform on-site breakdown services, repairs, and maintenance of water treatment equipment
• Install and commission new treatment systems
• Conduct water quality testing and adjust chemical dosing levels
• Maintain detailed service records and compliance documentation
• Work with membrane technology (RO, UF, MF), ion exchange, UV sterilization, and water management systems

Business Development (30%)

• Build relationships with existing and potential customers during service visits
• Identify sales opportunities and provide technical consultation
• Support product demonstrations and customer education
• Assist with market intelligence and customer feedback
• Valid driver's license and willingness to travel regionally
• Strong troubleshooting and problem-solving abilities
• Excellent communication and customer service skills
• Computer literacy (MS Office, service software)
• COVID-19 and flu vaccination (current)

Highly Desirable

• Field service experience in water treatment
• Trade background (plumbing/electrical advantageous)
• Sales or customer relationship experience
• + 2 Years industry Experience

WHAT WE OFFER

• Competitive salary package based on experience
• Company vehicle, mobile phone, and tablet
• Comprehensive training on products and sales techniques
• Safety equipment and supportive team environment
• Career development in both technical and commercial areas
• Opportunity to work with diverse, high-profile clients

Perfect for someone who enjoys technical problem-solving AND building customer relationships!