Warm Dental Receptionist - Orthodontic Front Desk, Full-Time

Edge Orthodontics; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Discounted orthodontic treatment for员工

Regular training and professional 개발

Team trips to conferences around AUstr

No public holiday work

Job summary

Edge Orthodontics in Coorparoo, Brisbane, seeks a warm, organised Receptionist to be the first face patients see. You will greet patients, manage appointments and phones, handle payments and health fund claims, and support new patient enquiries to keep the day running smoothly.

Ideal candidates are friendly communicators with strong attention to detail; Dolphin Management software is preferred. This full-time role is Monday–Friday with no public holiday work and staff discounts on orthodontic

Qualifications

• Friendly, confident communicator with great customer service.
• Organised with strong attention to detail.
• Experience with Dolphin Management software is preferred.
• Dental or healthcare reception experience is a bonus.

Responsibilities

• Greeting patients and families, and making every visit a positive one.
• Managing appointments, phones and emails.
• Handling payments, payment plans and health fund claims.
• Supporting new patient enquiries and treatment bookings.
• Working closely with our clinical team to keep the day running smoothly.

Skills

Customer service

Organised

Communication

Tools

Dolphin Management

Job description

Edge Orthodontics in Coorparoo, Brisbane, seeks a warm, organised Receptionist to be the first face patients see. You will greet patients, manage appointments and phones, handle payments and health fund claims, and support new patient enquiries to keep the day running smoothly.

Ideal candidates are friendly communicators with strong attention to detail; Dolphin Management software is preferred. This full-time role is Monday–Friday with no public holiday work and staff discounts on orthodontic