Receptionist - Full Time

North Brisbane Dental Clinic; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Discounted dental treatments for staff

Job summary

North Brisbane Dental Clinic is seeking a Full Time Receptionist to join our team in Wooloowin, QLD. We’re looking for someone friendly, organised and enthusiastic who enjoys working with people and delivering an exceptional patient experience.

We offer on-the-job training, opportunities to upskill, staff discounts on dental treatments, and a supportive workplace culture. Located close to public transport with a busy, private practice environment.

Qualifications

• Experience in the dental industry is helpful but not essential.
• On-the-job training provided and opportunities to upskill.

Responsibilities

• Helping patients feel comfortable, relaxed and well cared for.
• Patient scheduling and appointment management.
• Greeting patients and providing a warm, welcoming experience.
• Answering phone calls and assisting with patient enquiries.
• Billing and HICAPS processing.
• Sterilising instruments when required.
• Assisting with treatment room setup and shutdown when required.

Skills

Customer service

Communication skills

Teamwork

Organisational skills

Multitasking

Tools

HICAPS

Phone system

Scheduling software

Job description

North Brisbane Dental Clinic - Wooloowin QLD

North Brisbane Dental Clinic is excited to welcome a new Full Time Receptionist to join our growing team!

We’re looking for someone friendly, organised and enthusiastic who enjoys working with people and takes pride in creating an exceptional experience for every patient.

We pay above the award rate.

On the job training provided and opportunities to continuously learn and upskill.

Discounted dental treatments for all staff.

Located close to Public transport.

A supportive workplace culture that genuinely values and rewards its team (including team building days, lunches, team events).

About the Practice

North Brisbane Dental Clinic is a busy, privately owned general dental practice in Brisbane's inner north. Over the past 15 years, we’ve grown to be a busy 7 surgery practice with 9 dentists and 3 hygienists.

Our Clinicians provide all levels of general dental care, including orthodontics, paediatric dentistry, cosmetic and implant dentistry, and everything in between.

Behind them is an exceptional team of hardworking support staff who are committed to providing our patients with the highest level of care and service.

We also have an on-site dental laboratory with a full digital setup, allowing us to make mouthguards, retainers, splints and most of our crowns in-house.

Tasks and responsibilities

We are searching for an enthusiastic Dental Receptionist to join our busy team.

The role will include:

Helping our patients feel comfortable, relaxed and well cared for.

Patient scheduling and appointment management.

Greeting patients and providing a warm, welcoming experience.

Answering phone calls and assisting with patient enquiries.

Billing and HICAPS processing.

Sterilising instruments when required.

Assisting with treatment room setup and shutdown when required.

About you

You believe an exceptional patient experience is everything.

You are reliable, hardworking and take pride in what you do.

You are professional, friendly and have excellent communication skills.

You work well as part of a team while also being able to complete tasks independently and efficiently.

You have great initiative and pride yourself on doing all aspects of your role well.

You are organised and comfortable working in a busy environment.

You are happy to work a variety of shifts.

*Experience in the dental industry while helpful, is not essential.

If you'd like to find out more about us, visit our website at:www.northbrisbanedental.com.au

or check out our socials @northbrisbanedental