Orthodontic / Dental Receptionist

Edge Orthodontics; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Discounted orthodontic treatment for员工

Regular training and professional 개발

Team trips to conferences around AUstr

No public holiday work

Job summary

Edge Orthodontics in Coorparoo, Brisbane, seeks a warm, organised Receptionist to be the first face patients see. You will greet patients, manage appointments and phones, handle payments and health fund claims, and support new patient enquiries to keep the day running smoothly.

Ideal candidates are friendly communicators with strong attention to detail; Dolphin Management software is preferred. This full-time role is Monday–Friday with no public holiday work and staff discounts on orthodontic

Qualifications

• Friendly, confident communicator with great customer service.
• Organised with strong attention to detail.
• Experience with Dolphin Management software is preferred.
• Dental or healthcare reception experience is a bonus.

Responsibilities

• Greeting patients and families, and making every visit a positive one.
• Managing appointments, phones and emails.
• Handling payments, payment plans and health fund claims.
• Supporting new patient enquiries and treatment bookings.
• Working closely with our clinical team to keep the day running smoothly.

Skills

Customer service

Organised

Communication

Tools

Dolphin Management

Job description

Love making people smile? Edge Orthodontics is a friendly, modern orthodontic practice in Coorparoo looking for a warm, organised Receptionist to be the first face patients see.

Key responsibilities

Greeting patients and families, and making every visit a positive one

Managing appointments, phones and emails

Handling payments, payment plans and health fund claims

Supporting new patient enquiries and treatment bookings

Working closely with our clinical team to keep the day running smoothly

About you

Friendly, confident communicator with great customer service

Organised, with strong attention to detail

Experience with Dolphin Management software is preferred

Dental or healthcare reception experience is a bonus

Full time, Monday to Friday

No public holiday work – we're closed

Discounted orthodontic treatment for staff and family

Regular training and professional development

Team trips to conferences around Australia

A supportive, fun team that celebrates patient milestones

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