Warehouse Officer

Specialty Probiotics Australia; Gold Coast City; On-site; AUD 50,000 - 70,000; Full time

Job summary

Specialty Probiotics Australia in Ormeau QLD is seeking a warehouse operator to manage receiving, storage, picking and dispatch in a GMP/TGA-regulated environment.

You will use ERP/WMS systems, maintain accurate records, perform cycle counts, and support audits, with emphasis on safety, quality and teamwork.

Qualifications

• Minimum 2 years' experience in a warehouse role, preferably GMP/TGA-regulated or pharmaceutical/nutraceutical environment.
• Valid forklift license.
• Understanding of GMP, TGA regulations, and warehouse SOPs.
• Strong attention to detail and ability to follow procedures precisely.
• Proficiency with inventory systems (ERP/WMS) and basic computer skills.
• Experience with cold-chain storage and controlled substances.
• Certificate III in Warehousing Operations or equivalent.
• High level of integrity and reliability.
• Excellent time management and organizational skills.
• Strong communication and team collaboration.
• Ability to work in a fast-paced, regulated environment.
• Commitment to safety, quality, and continuous improvement.

Responsibilities

• Receive, inspect, and verify incoming goods against purchase orders and delivery documentation.
• Label, store, and segregate materials as per GMP guidelines.
• Perform accurate and timely transactions in the ERP/WMS system.
• Conduct regular cycle counts and stock takes.
• Manage quarantine, rejected, returned, and expired goods in accordance with SOPs.
• Adhere to GMP and TGA compliance and complete documentation in real time.
• Prepare and stage materials for production and customer dispatches.
• Ensure accurate picking, packing, and labelling of goods.
• Coordinate with freight providers to ensure timely dispatch and delivery.
• Handle temperature-sensitive and dangerous goods per regulatory and safety requirements.
• Operate forklifts and other equipment safely; assist audits and SOP improvements.

Skills

Attention to detail

Team collaboration

Time management

Regulatory compliance

Education

Certificate III in Warehousing Operations or equivalent

Tools

ERP/WMS systems

Forklift license

Job description

Specialty Probiotics Australia – Ormeau QLD

Key Responsibilities

Inventory Management

• Receive, inspect, and verify incoming goods against purchase orders and delivery documentation.
• Ensure materials are correctly labelled, stored, and segregated as per GMP guidelines.
• Perform accurate and timely transactions in the ERP/WMS system.
• Conduct regular cycle counts and participate in stock takes.
• Manage quarantine, rejected, returned, and expired goods in accordance with SOPs.

GMP and TGA Compliance

• Adhere strictly to TGA licensing conditions and GMP protocols.
• Complete all documentation (e.g., Goods Inwards Logs, Batch Records, Picking Slips) accurately, legibly, and in real-time.
• Ensure warehouse cleanliness and compliance with pest control and hygiene procedures.
• Maintain traceability of materials through correct documentation and identification practices.
• Participate in internal/external audits and provide required documentation and explanations as needed.

Dispatch and Logistics

• Prepare and stage materials for production and customer dispatches.
• Ensure accurate picking, packing, and labelling of goods.
• Coordinate with freight providers to ensure timely dispatch and delivery.
• Handle temperature-sensitive and dangerous goods per regulatory and safety requirements.

Safety and Maintenance

• Operate forklifts, pallet jacks, and other equipment safely and efficiently.
• Comply with WHS policies and report incidents or hazards immediately.
• Conduct routine checks of equipment and storage conditions.
• Assist with waste management and recycling in line with environmental standards.
• Contribute to the development and improvement of warehouse processes and SOPs.
• Support training of new staff in warehouse operations and GMP compliance.
• Engage in cross-functional teamwork to meet operational goals.

Qualifications and Experience

• Minimum 2 years' experience in a warehouse role, preferably in a GMP/TGA-regulated or pharmaceutical/nutraceutical environment.
• Valid forklift license.
• Understanding of GMP, TGA regulations, and warehouse SOPs.
• Strong attention to detail and ability to follow procedures precisely.
• Proficiency with inventory systems (ERP/WMS) and basic computer skills.
• Experience with cold-chain storage and controlled substances.
• Knowledge of dangerous goods handling.
• Certificate III in Warehousing Operations or equivalent.
• High level of integrity and reliability.
• Excellent time management and organizational skills.
• Strong communication and team collaboration.
• Ability to work in a fast-paced, regulated environment.
• Commitment to safety, quality, and continuous improvement.

Working Conditions

• Primarily warehouse-based with exposure to cold storage and manufacturing areas.
• PPE must be worn as required.
• May involve manual handling of up to 20kg.