Warehouse Manager - Lead People, Safety & Fast Fulfillment

By Charlotte Pty; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Product discounts

Birthday leave

Employee assistance program

Team events

Growth opportunities

Job summary

by charlotte is seeking an inspired Warehouse Manager to lead our Rosebery warehouse, ensure every order is fulfilled with precision, and uphold the by charlotte experience for our community.

You will manage daily operations, coach dispatch coordinators, oversee inbound stock, and partner with merchandising to protect stock integrity while maintaining safety and efficiency on the warehouse floor. This role suits proactive leaders who thrive in a fast-paced fashion/ecommerce environment.

Qualifications

• Proven experience in a warehouse, distribution or dispatch management role.
• Experience leading frontline team including rostering and coaching.
• Working knowledge of WHS obligations and safety on a warehouse floor.
• Experience managing carrier and freight relationships and resolving day-to-day logistics issues.
• Confidence with inventory and warehouse management systems and KPI reporting.
• Strong organisational and problem-solving skills with ability to manage peak periods.
• Clear, confident communication with frontline staff and senior stakeholders.

Responsibilities

• Lead day-to-day running of the warehouse and prioritise the team’s work to meet KPIs.
• Oversee B2C and B2B dispatch, returns, store replenishment and personalisation services within SLA.
• Manage inbound stock processing including POs and transfers.
• Lead stocktakes and cycle counts across all warehouse locations.
• Champion WHS and maintain a safety-first warehouse configuration.
• Manage logistics partners (Australia Post, DHL, etc.) and weekly packaging orders.
• Produce KPI and SLA reporting and drive improvements in pick-pack workflow.
• Troubleshoot warehouse systems (WMS, scanners, dispatch software).

Skills

Warehouse leadership

Team coaching

Inventory management

WMS experience

KPI reporting

Job description

by charlotte is seeking an inspired Warehouse Manager to lead our Rosebery warehouse, ensure every order is fulfilled with precision, and uphold the by charlotte experience for our community.

You will manage daily operations, coach dispatch coordinators, oversee inbound stock, and partner with merchandising to protect stock integrity while maintaining safety and efficiency on the warehouse floor. This role suits proactive leaders who thrive in a fast-paced fashion/ecommerce environment.