Warehouse & Dispatch Manager

JBI TYRES; Newcastle-Maitland; On-site; AUD 65,000 - 85,000; Full time

Job summary

JBI TYRES is seeking a Warehouse & Dispatch Supervisor to oversee daily warehouse and dispatch operations on site. This hands-on leadership role requires coordinating picking, loading, unloading, container handling, and staffing to meet delivery timelines.

The ideal candidate will have strong organisational ability, attention to detail, and the capacity to train and guide warehouse staff while maintaining safety and efficiency. This is a full-time on-site position at our Newcastle area facility.

Qualifications

• Strong organisational and time-management skills.
• Ability to supervise and coordinate staff in a fast-paced setting.
• Good understanding of warehouse and dispatch operations.

Responsibilities

• Oversee the day-to-day operation of the warehouse and ensure orders are picked accurately and within required timeframes.
• Ensure customer orders are dispatched accurately and on time, and coordinate daily dispatch and delivery priorities.
• Monitor warehouse stock levels and replenishment requirements, and ensure stock ordering is completed accurately and at appropriate times.
• Coordinate the arrival and unloading of incoming containers, and organise the safe and efficient emptying of containers.
• Prepare and maintain rosters for warehouse and delivery staff, and ensure sufficient staff are rostered based on expected workload, deliveries and container arrivals.
• Ensure drivers are aware of all COD deliveries before leaving the warehouse and follow up with drivers regarding outstanding or missing COD payments.
• Provide leadership and direction to warehouse and delivery staff, including setting daily priorities, clearly communicating expectations, and training staff in warehouse and dispatch procedures.
• Ensure warehouse and dispatch activities are performed safely, ensure appropriate manual-handling procedures are followed, and report hazards, incidents, injuries and unsafe practices immediately.
• Maintain an organised, clean and efficient warehouse and monitor warehouse workload and prioritise work throughout the day.
• Identify operational issues or delays and take appropriate action.

Skills

Organisational skills

Time-management

Staff supervision

Dispatch operations

Inventory systems

Safety compliance

Tools

Inventory system

Job description

The Warehouse & Dispatch Supervisor is responsible for overseeing the day-to-day operation of the warehouse and dispatch function. This is a hands-on supervisory position. The Warehouse & Dispatch Supervisor is expected to actively assist with picking, loading, unloading, container emptying and general warehouse duties while also coordinating the team and daily workflow.

Key responsibilities

Oversee the day-to-day operation of the warehouse and ensure orders are picked accurately and within required timeframes

Ensure customer orders are dispatched accurately and on time, and coordinate daily dispatch and delivery priorities

Monitor warehouse stock levels and replenishment requirements, and ensure stock ordering is completed accurately and at appropriate times

Coordinate the arrival and unloading of incoming containers, and organise the safe and efficient emptying of containers

Prepare and maintain rosters for warehouse and delivery staff, and ensure sufficient staff are rostered based on expected workload, deliveries and container arrivals

Ensure drivers are aware of all COD deliveries before leaving the warehouse and follow up with drivers regarding outstanding or missing COD payments

Provide leadership and direction to warehouse and delivery staff, including setting daily priorities, clearly communicating expectations, and training staff in warehouse and dispatch procedures

Ensure warehouse and dispatch activities are performed safely, ensure appropriate manual-handling procedures are followed, and report hazards, incidents, injuries and unsafe practices immediately

Maintain an organised, clean and efficient warehouse and monitor warehouse workload and prioritise work throughout the day

Identify operational issues or delays and take appropriate action

About you

Strong organisational and time-management skills

Ability to manage multiple priorities in a fast-paced warehouse environment

Good understanding of warehouse and dispatch operations

Strong attention to detail

Ability to supervise and coordinate staff

Confidence in making day-to-day operational decisions

Strong sense of accountability and ownership

Ability and willingness to perform physical warehouse duties

Basic computer and inventory-system skills