Warehouse Assistant

Achieve Australia; Gosford; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Salary packaging options

Car leasing

Free personal and financial counseling

Flexible leave

Wellness programs

Regular training

Internal promotion

Job summary

Achieve Australia is seeking a Fabric Sorter for The Sewing Basket at our Kincumber site. You will assist with day-to-day warehouse and retail operations, sorting donations, and supporting volunteers and staff to keep stock flowing and customers satisfied.

You’ll join a team committed to inclusion and practical support for people with disability, with duties ranging from packing to customer care and stock preparation. Prioritise safety and teamwork.

Qualifications

• Know your way around sorting, storing, and dispatching stock.
• Deliver top-notch customer service with a friendly, can-do attitude.
• Be a team player who can help coordinate tasks and support others.
• Hold current certifications or willing to get – First Aid, NDIS Worker Check, Working with Children Check.
• Basic computer skills and Microsoft 365 familiarity.

Responsibilities

• Sort, package, and dispatch donated goods with flair.
• Build relationships and keep the warehouse and shop buzzing with energy.
• Keep workspace tidy, safe, and aligned with policies.
• Assist the Warehouse Supervisor with daily task assignments.
• Receive and prep donations, including transfers to the Kincumber hub.
• Coordinate with store leads to maintain stock flow and shelves.
• Create a happy shopper experience through friendly service and support.

Skills

Sort stock & stock control

Customer service

Team player

First Aid

NDIS Worker Check

Working with Children Check

Microsoft 365

POS experience

Basic computer skills

Heavy lifting (up to 15kg)

Tools

POS system

Job description

Working at Achieve is more than just a job.
Our team makes a real difference in people’s lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves.
We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger.
We’re committed to making sure everyone can take part - whether that’s through physical access or by making sure people feel included in how things are done and how decisions are made.
Achieve Australia is a for purpose community organisation that provides services to people with disability and an NDIS- registered provider.

About the role:

At the Sewing Basket, we sell donated fabrics, patterns, patchwork, embroidery materials, knitting, crochet yarn, haberdashery and more, while providing employment for people with disability. Our colourful shops give donated fabrics and other products a second life, stopping them from going to landfill. The Fabric Sorter will assist the day-to-day operations of The Sewing Basket warehouse and retail outlet at Kincumber. This includes, receiving donations; coordination, categorisation and sorting donated stock, working alongside volunteers and employees we support.

While this is a full-time role, we’re open to candidates seeking part-time arrangements suiting operational requirements.

Role Responsibilities:

• Support our awesome team of staff & volunteers to sort, package, and dispatch donated goods with flair.
• Build great relationships and keep the warehouse & shop buzzing with positive energy.
• Keep things tidy, safe, and on track with policies and procedures.
• Help the Warehouse Supervisor assign daily tasks — from sorting to stocking to customer care.
• Receive and prep donations, including transfers to our Kincumber hub.
• Chat with other store leads to keep stock flowing and shelves glowing!
• Make every shopper’s visit a happy one — smiles, service, and satisfaction are the goal!

15th September, 2026

Working at Achieve is more than just a job.
Our team makes a real difference in people’s lives every day - and we make sure to support our staff too. We create a workplace where everyone feels safe to be themselves.
We welcome people from all backgrounds because we know that different experiences, languages, and cultures help us better support our clients and make Achieve stronger.
We’re committed to making sure everyone can take part - whether that’s through physical access or by making sure people feel included in how things are done and how decisions are made.
Achieve Australia is a for purpose community organisation that provides services to people with disability and an NDIS- registered provider.

About the role:

At the Sewing Basket, we sell donated fabrics, patterns, patchwork, embroidery materials, knitting, crochet yarn, haberdashery and more, while providing employment for people with disability. Our colourful shops give donated fabrics and other products a second life, stopping them from going to landfill. The Fabric Sorter will assist the day-to-day operations of The Sewing Basket warehouse and retail outlet at Kincumber. This includes, receiving donations; coordination, categorisation and sorting donated stock, working alongside volunteers and employees we support.

While this is a full-time role, we’re open to candidates seeking part-time arrangements suiting operational requirements.

Role Responsibilities:

• Support our awesome team of staff & volunteers to sort, package, and dispatch donated goods with flair.
• Build great relationships and keep the warehouse & shop buzzing with positive energy.
• Keep things tidy, safe, and on track with policies and procedures.
• Help the Warehouse Supervisor assign daily tasks — from sorting to stocking to customer care.
• Receive and prep donations, including transfers to our Kincumber hub.
• Chat with other store leads to keep stock flowing and shelves glowing!
• Make every shopper’s visit a happy one — smiles, service, and satisfaction are the goal!

To be successful in this role, you will need to:

• Know your way around sorting, storing, and dispatching stock.
• Deliver top-notch customer service with a friendly, can-do attitude.
• Have a passion for sewing, quilting, or crafty creativity.
• Be a team player who can help coordinate tasks and support others.
• Hold current certifications or willing to get.
• First Aid Certificate
• NDIS Worker Check
• Working with Children Check
• Be confident with basic computer skills and Microsoft 365
• Be adaptable and open to learning new systems and software.
• Have basic Point of Sale (POS) experience — or be keen to learn!
• Be physically capable of lifting up to 15kg.
• Be inclusive and supportive when working alongside employees with diverse abilities.

Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.

Great employment benefits

• Salary packaging options mean you keep more of your take home pay before tax.
• Car leasing is another salary packaging option.
• Free personal and financial counselling for you and your family.
• Range of paid leave and flexible work arrangements.
• Support for a healthy lifestyle, including fitness memberships and wellness programs.
• Regular training and support to succeed in your role.
• A strong record of promoting from within.

Achieve Australia takes safe hiring seriously.

We want to make sure the people we support are safe and well, and we expect all staff to help make that happen.

As part of applying for a job with us, you might need to go through some checks before you start. These could include things like:

• Reference checks
• National Police check
• NDIS Worker Check
• Working with Children check
• Verification of your right to work in Australia.

Please note that a criminal history does not automatically affect employment opportunities.

Accessibility and more information:

If you need any reasonable adjustments to help you apply, participate in the process and set you up for success, please reach out—we’re here to support you.
Reasonable adjustments are also available to support staff in their roles beyond recruitment.