Warehouse 2IC – Dispatch Lead & Team Coach

Harvey Norman Global Pty Limited; Dubbo; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Generous staff discounts

Career progression support

Flexible and positive work environment

Job summary

Harvey Norman Dubbo is seeking a motivated 2IC for the warehouse team. You will support dispatch, receiving, and team coaching, ensuring accurate orders and excellent customer service at a busy retail hub in Dubbo.

You will lead by example, manage daily workflow, and liaise with drivers and customers, contributing to a safe, efficient operation with opportunities for career progression within a trusted national brand.

Qualifications

• Experience in warehouse management and shipping/receiving processes.
• Strong communication skills, both verbal and written.
• Ability to coach and motivate a small team.
• Flexibility to work retail hours, including weekends and public holidays.

Responsibilities

• Oversee dispatch and receiving of orders to ensure accuracy and timeliness.
• Coach and lead warehouse staff to maintain high service standards.
• Liaise with customers to resolve queries and ensure satisfaction.
• Coordinate loading/unloading and movement of goods within the warehouse.
• Contribute to WHS practices and safe working procedures.

Skills

Customer service

Team leadership

Warehouse operations

Time management

Attention to detail

Job description

Harvey Norman Dubbo is seeking a motivated 2IC for the warehouse team. You will support dispatch, receiving, and team coaching, ensuring accurate orders and excellent customer service at a busy retail hub in Dubbo.

You will lead by example, manage daily workflow, and liaise with drivers and customers, contributing to a safe, efficient operation with opportunities for career progression within a trusted national brand.