Ward Clerk, Pre Admission Clinic

Northern Sydney Local Health District; Sydney; On-site; AUD 51,000 - 53,000; Part time

Job summary

Northern Sydney Local Health District is seeking an enthusiastic Administration Officer to support the Pre Admissions Clinic. You will coordinate patient pre-admission processes, manage bookings and documentation, and work with the multidisciplinary team to deliver patient-centred care.

This part-time role is based at the Northern Beaches Hospital and offers permanent Part Time engagement. You will join a dedicated health service that values respect, inclusion, and high standards of care, with

Qualifications

• Recent customer service experience.
• Demonstrated effective written and oral communication.
• Clerical and computer skills with ability to learn new systems.
• Ability to follow established procedures and adapt to change.
• Ability to work well in a team and also unsupervised.
• Strong organisational skills and ability to prioritise and meet deadlines.

Responsibilities

• Manage patient bookings and appointments.
• Answer telephone enquiries and maintain accurate patient information.
• Prepare admission documentation for pre-admission.
• Support clinicians with administrative requirements.
• Liaise with patients, families and multidisciplinary teams.
• Provide high quality customer service throughout the pre-admission journey.

Skills

Customer service

Written & spoken comms

Clerical skills

Procedural compliance

Teamwork & independence

Time management

Job description

We are seeking an enthusiastic, dedicated, and self-motivated Administration Officer to join our Pre Admissions Clinic team. As a member of the clinic, you will provide essential administrative support to ensure the efficient coordination of patient pre-admission processes. You will work together with the Multi-Disciplinary Team to achieve a common goal of delivering high-quality patient centred care.

Employment Type

Permanent Part Time

Position Classification

Administration Officer Level 3

Remuneration

$37.28 - $38.44 per hour

Hours Per Week

14

Requisition ID

REQ699868

Who we are

We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives. NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism

Where you'll be working

Northern Beaches Hospital features 486 beds, 50-bed Emergency Department, 20-bed general and cardiothoracic ICU, a state-of-the-art theatre complex, world-class education centre, and excellent staff facilities including café and secure on site car parking. Northern Beaches Hospital has a wide range of services that can help you build a career in healthcare. The Pre-Admission Clinic is currently located within the Day Surgery Unit

What You'll Be Doing

The Ward Clerk is an integral member of the Pre Admissions Clinic team and is responsible for providing high quality administrative support to facilitate the smooth operation of the service. Duties include managing patient bookings and appointments, answering telephone enquiries, maintaining accurate patient information, preparing admission documentation, supporting clinicians with administrative requirements and liaising with patients, families and multidisciplinary teams. This role plays a key part in ensuring patients are supported throughout their pre-admission journey and receive a high standard of customer service. The Pre-Admission Clinic is currently located within the Day Surgery Unit, and at times you may also be required to provide administrative support to the Day Surgery team.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.

Candidates Will Need To Meet The Following Criteria

• Recent customer service experience.
• Demonstrated effective written and oral communication.
• Demonstrated clerical and computer skills and the ability to learn new systems.
• Ability to follow established procedures and to be flexible and adapt to change.
• Demonstrated ability to work effectively as a member of a team and to work unsupervised.
• Strong organisational skills and the ability to prioritise and meet deadlines.

For role related queries or questions contact Madeline Watson on [e-mail]

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in theNSW Health OASV Policy(Page 11).You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

NSW Health is committed to implementing theChild Safe Standards.

Applications Close

5 November 2026