Waitperson

Crown Resorts Limited; Perth; On-site; AUD 30,000 - 47,000; Part time

Job summary

Crown Resorts Limited is seeking a Part Time Room Service Waitperson to join Crown Metropol Perth's Food & Beverage team. You will deliver in-room dining with professional, friendly service while upholding presentation and hospitality standards.

Responsibilities include taking guest orders, delivering food and beverages to rooms, setting up dining experiences, and ensuring requests are fulfilled promptly. RSA certification or willingness to obtain is required.

Qualifications

• Experience in hospitality or customer service is desirable.
• RSA certificate or willingness to obtain.
• Flexibility to work nights, weekends and public holidays.

Responsibilities

• Take guest orders and deliver food and beverages to guest rooms.
• Set up and clear in-room dining service to Crown Metropol Perth standards.
• Maintain cleanliness and presentation of service areas and equipment.
• Assist guests with requests and resolve issues promptly.
• Follow all food safety, hygiene and responsible service requirements.
• Work collaboratively with kitchen and front-of-house teams.

Skills

Customer service

Hospitality

Communication

Job description

Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. We are seeking enthusiastic and service-focused Part Time (32 - 64 hours a fortnight) Waitpersons - Room Service to join our Food & Beverage team at Crown Metropol Perth. In this role, you will deliver exceptional in-room dining experiences by providing professional, friendly, and efficient service to guests while ensuring the highest standards of presentation and hospitality.

About the Role As a Room Service Waitperson, you will be responsible for taking guest orders, delivering food and beverages to guest rooms, setting up dining experiences, and ensuring all requests are fulfilled promptly and professionally. You will play a key role in creating memorable guest experiences through outstanding service and attention to detail.

Key Responsibilities

• Deliver food and beverage orders to guest rooms efficiently and accurately.
• Provide friendly, professional, and personalized service to guests.
• Set up and clear in-room dining service according to company standards.
• Maintain cleanliness and presentation of service areas and equipment.
• Assist with guest requests and resolve service issues promptly.
• Follow all food safety, hygiene, and responsible service requirements.
• Work collaboratively with kitchen and front-of-house teams.

This Role Requires Previous experience in hospitality, food & beverage, or customer service is desirable. Strong communication and interpersonal skills. Ability to work flexible hours, including overnight, evenings, weekends, and public holidays. A positive attitude and commitment to delivering exceptional guest service. Responsible Service of Alcohol (RSA) certificate (or willingness to obtain).

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you. Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. Our Talent Community is a place to stay connected with life at Crown Resorts. Register for access to curated career content and stay in the know on what’s happening at Crown. We’ll be in touch from time to time to share updates on events, new restaurant launches and popups, behind the scenes content, insider news, team stories, career tips and more. Stay connected as you explore career possibilities. You can expect better exposure, opportunities, experiences, and learning. It’s a place where you can create joy for the people who visit us, the cities we live in and the teams we work with. Supported by your leader, you can enjoy a better balance in your lifestyle and feel a better you.