Waiting List Officer | Reliever Position

St Vincent's Hospital Melbourne; Melbourne; Presencial; AUD 61 000 - 67 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary packaging

Wellbeing programs

Employee counselling

Healthy work-life balance

Professional development opportunities

Discounts and promotions

Resumo da oferta

St Vincent's Health Australia Limited in Fitzroy, Melbourne is seeking a Waiting List Officer to manage elective surgery waiting lists from a clerical perspective, coordinating with Surgical Liaison Nurses to ensure patients are prepared for procedures.

The role involves processing forms, updating the PAS waiting list, contacting patients, and scheduling admissions and related clinics, with a fixed-term full-time contract until June 2027.

Qualificações

• Relevant experience in administration in a healthcare role.
• Experience with patient administration systems.
• Working knowledge of Microsoft Office including Outlook, Word, MS Teams, SharePoint and Excel.
• Current National criminal history check, or willing to obtain.

Responsabilidades

• Receive and process waiting list forms from specialist clinics, private rooms and other areas of St Vincent's within stipulated time frame as per DHHS Elective Surgery Access Policy.
• Accurately create, record and update the Waiting List Screen on PAS as required.
• Contact patients and schedule admission for procedures.
• Schedule appointments (pre-admission, anaesthetic, PMU clinics) as requested by SLN or unit.

Conhecimentos

Healthcare administration experience

Patient administration systems

Ferramentas

MS Office (Outlook, Word, MS Teams, SharePoint, Excel)

Descrição da oferta de emprego

Job Description

Excellent benefits including salary packaging Fitzroy location Fixed Term, Full Time, (MONDAY - FRIDAY until June, 2027)

About the Role

The Waiting List Officer is accountable for the management of patients on the Elective Surgery Waiting List from a clerical perspective within the guidelines of the Department of Health Elective Surgery Access Policy. They provide efficient administrative support within the team and work closely with the Surgical Liaison Nurses to ensure patients are safely prepared for their elective procedure.

• Receive and process waiting list forms from specialist clinics, private rooms and other areas of St Vincent's within stipulated time frame as per DHHS Elective Surgery Access Policy
• Accurately create, record and update the Waiting List Screen on Patient Administration System (PAS) as required
• Contact patients and schedule admission for procedures
• Schedule any appointments, that may include pre admission clinic, anaesthetic clinic, perioperative medicine unit (PMU) clinic and any associated investigations as requested by the SLN or unit

Classification for this position will range between HS1 - HS17 ($60,780.72 - $67,194.40 per annum, pro rata) with an over award of $4.47 per hour.

Your Contribution

Relevant experience in administration in a healthcare role

Experience with patient administration systems

Working knowledge of Microsoft office including Outlook, Word, MS Team, SharePoint and Excel

Current National criminal history check, or willing to obtain

This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements.

What we Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged.
• Salary Packaging - Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
• Discounts and Promotions always available through our Foundation Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement

Culture

Working at St Vincent's St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

We encourage applications from people of all backgrounds and abilities.

We encourage applications from Aboriginal and Torres Strait Islander Peoples.

Closing Date

29 November 2026 11:59pm

Reconciliation Action Plan

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and/or Torres Strait Islander Employees. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Code of Conduct

View Code of Conduct

St Vincent's Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent's is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead's vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent's Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent's family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.