Support Services Associate

St Vincent's Health Australia; Melbourne; On-site; AUD 55,000 - 67,000; Full time

Benefits offered by this job

Monthly Accrued Day Off (additionalday

Fitness Passport access

Salary Packaging

Wellbeing programs

Employee counselling

Job summary

St Vincent’s Health Australia is seeking an Emergency Department Support Services Associate in Fitzroy, Melbourne. The role supports clinical teams by cleaning, restocking, delivering meals and transporting patients with a rotating 7-day roster.

Early starts around 6:30am and a latest finish around 2:30pm are required. The position is a permanent full-time role with a monthly Accrued Day Off and various staff benefits.

Qualifications

• Certificate III in Health or equivalent (PSA/HAS).
• Excellent customer service and communication skills.
• Team player with experience in healthcare environment.
• Willing to undergo Nationally Coordinated Criminal History Check.

Responsibilities

• Remove waste materials and restock consumables.
• Detailed cleaning of patient areas and department facilities.
• Deliver meals & beverages to patients.
• Transport patients, beds and trollies.
• Respond to codes as required.

Skills

Excellent customer service

Communication skills

Teamwork

Healthcare experience

Education

Certificate III in Health (PSA/HAS)

Job description

Job Description: Emergency Department, Fitzroy location Permanent Full time position Monthly ADO

About the Role

You will deliver efficient and responsive support services to complement the clinical requirements of the Emergency Department. You will complete all support services tasks to meet activity, quality and service standards, by performing tasks in line with established duties list and standards.

• Remove waste materials and restock consumables
• Detailed cleaning of patient areas and all department facilities
• Deliver meals & beverages to patients
• Transport patients, beds and trollies
• Respond to codes as required

ED Support Service Associates work a rotating roster across all 7 days of the week with the earliest start being 6.30am and the latest being 2.30pm.

The classification for this position will be PS25 ($60,606 per annum)

Your Contribution

• Current Certificate III in Health (PSA or HAS)
• Excellent customer service and communication skills
• Ability to work effectively as part of a team
• Previous experience within a Healthcare Environment
• A valid Nationally Coordinated Criminal History Check, or willing to obtain

What We Offer

• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged.
• Full time employment comes with a monthly Accrued Day Off (additional day off per month!)
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals

About the Support Services Team

Become an integral member of the dynamic Support Services team and assist our teams in the delivery of excellence across our many services including cleaning, patient ward support, patient food production and delivery, clerical ward support, patient transport and car parking services across our sites.

Working at St Vincent’s St Vincent’s Hospital Melbourne

Working at St Vincent’s St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations). Please contact us if you would like to know more

Reconciliation Action Plan

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [e-mail]

View Reconciliation Action Plan

Code of Conduct: View Code of Conduct

Closing Date: 23 November 2026 11:59pm

St Vincent’s Health Australia has been serving Australians with compassionate health and aged care since our first hospital was established in Sydney in 1857. Founded by the Sisters of Charity more than 180 years ago, St Vincent’s is a clinical, research and education leader delivering private hospital, public hospital and aged care services across NSW, VIC and QLD. Our founder, Mary Aikenhead’s vision, commitment and inspiration lives on in us and the work we do. From modest beginnings, St Vincent’s Health Australia is today the nation’s largest not-for-profit health and aged care provider, offering services in Queensland, New South Wales and Victoria, including public and private hospitals and aged care facilities. The St Vincent’s family comprises 22,000 outstanding nurses, researchers, cooks, doctors, executives, administrators, cleaners, volunteers and more.