VP, Digital Assets SRE & Production Lead

Citi; Sydney; Hybrid; AUD 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work arrangement

Leadership exposure across digital-资产

Competitive benefits package

Mentorship and career growth

Job summary

Citi Australia seeks a Digital Assets Production Support & SRE Lead to own reliability of blockchain-connected systems and high-throughput processing infrastructure. You will bridge engineering, operations, and business teams to resolve platform challenges and drive improvements.

You will mentor engineers, manage incidents end-to-end, and shape long-term engineering direction across Citi's digital asset initiatives in a hybrid work environment.

Qualifications

• 6–10 years in production support, SRE, or platform engineering for high-availability systems.
• Proficient in Linux diagnostics and real-time/distributed system debugging.
• Experience with monitoring/observability platforms (Splunk, Grafana, ELK, Prometheus, OTEL).
• Scripting and automation in Python or Java with measurable impact on toil or incident response.
• Strong SQL skills for data investigation and incident analysis.
• Ability to lead requirement gathering and scoping across multiple programmes.
• Clear communicator able to translate technical issues into business impact.

Responsibilities

• Lead production support and SRE for mission-critical digital asset platforms to ensure availability and performance.
• Own end-to-end incident management from detection to post-incident review with observability tools.
• Identify system enhancements by diagnosing root causes and delivering scalable solutions.
• Collaborate with product owners, business analysts, and engineering to surface requirements and priorities.
• Evaluate risk, security exposures, and platform gaps; propose mitigations to stakeholders.
• Develop automation tooling in Python/Java to reduce manual intervention and accelerate resolution.
• Mentor junior engineers and raise overall reliability practices.

Skills

Incident management

Linux diagnostics

Observability tools

Python/Java scripting

SQL data investigation

Leadership

Strong communication

Tools

Splunk

Grafana

Prometheus

ELK

OTEL

GCO

Job description

Citi Australia seeks a Digital Assets Production Support & SRE Lead to own reliability of blockchain-connected systems and high-throughput processing infrastructure. You will bridge engineering, operations, and business teams to resolve platform challenges and drive improvements.

You will mentor engineers, manage incidents end-to-end, and shape long-term engineering direction across Citi's digital asset initiatives in a hybrid work environment.