Virtual Travel Experience Agent

Livetripexperience; Sydney; Remote; AUD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote team

Career advancement in travel

Mentorship and professional developm.

Exclusive travel deals & benefits

Job summary

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through travel preparations and provide ongoing support during trips, ensuring they feel confident and excited about their journey.

You will handle itineraries, offer personalized recommendations, and maintain proactive communication to create seamless travel experiences. This fully remote role focuses on customer care, flexibility, and teamwork within a supportive

Qualifications

• Customer-obsessed with a genuine desire to help people and go the extra mile.
• Organized and able to handle multiple itineraries without errors.
• Adaptive and able to adjust to new tools and procedures.
• Experience in hospitality, concierge services, or travel agencies is a plus.
• Remote-ready with a quiet workspace and high-speed internet.

Responsibilities

• Deliver exceptional customer care by proactively addressing client needs during trips.
• Assist with itinerary management, including last-minute adjustments and upgrades.
• Provide personalized travel recommendations and clear guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check-ins.
• Build trust with clients through professional, friendly, and timely communication.

Skills

Customer-Obsessed

Organized

Adaptive

Remote Ready

Job description

About the job Virtual Travel Experience Agent

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey.

Key Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during their trips.
• Assist with itinerary management, including last-minute adjustments and upgrades.
• Provide personalized recommendations and clear guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check-ins.
• Build trust with clients through professional, friendly, and timely communication.

Ideal Candidate

• Customer-Obsessed: You have a genuine desire to help people and go the extra mile.
• Organized: You can handle multiple client itineraries without missing a detail.
• Adaptive: You embrace change and can adjust quickly to new tools and procedures.
• Background: Experience in hospitality, concierge services, or travel agencies is a plus.
• Remote Ready: You have a quiet workspace and high-speed internet connection.

What We Offer

• A supportive, fully remote team environment.
• Opportunities for career advancement in the travel sector.
• Ongoing mentorship and professional development.
• Exclusive access to travel deals and benefits.