Virtual Travel Experience Agent

Livetripexperience; Gold Coast City; À distance; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Fully remote team

Résumé du poste

Livetripexperience is seeking a Virtual Travel Experience Agent to deliver exceptional hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during trips, ensuring confidence and excitement about their journey.

Ideal candidates are customer-obsessed, organized, and adaptive, with experience in hospitality or travel services. A quiet remote workspace and reliable internet are required, with opportunities for career growth in the travel sector.

Qualifications

• Experience in hospitality, concierge services, or travel agencies is a plus.
• Remote work setup with high-speed internet and quiet workspace required.
• Ability to manage multiple client itineraries and deliver proactive support.

Responsabilités

• Deliver world-class hospitality remotely and guide clients through travel preparations.
• Provide ongoing support during trips and keep clients informed with timely updates.

Connaissances

Customer obsession

Organized

Adaptive

Hospitality background

Description du poste

About the job Virtual Travel Experience Agent

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey.

Key Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during their trips.
• Assist with itinerary management, including last-minute adjustments and upgrades.
• Provide personalized recommendations and clear guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check-ins.
• Build trust with clients through professional, friendly, and timely communication.

Ideal Candidate

• Customer-Obsessed: You have a genuine desire to help people and go the extra mile.
• Organized: You can handle multiple client itineraries without missing a detail.
• Adaptive: You embrace change and can adjust quickly to new tools and procedures.
• Background: Experience in hospitality, concierge services, or travel agencies is a plus.
• Remote Ready: You have a quiet workspace and high-speed internet connection.

What We Offer

• A supportive, fully remote team environment.
• Opportunities for career advancement in the travel sector.
• Ongoing mentorship and professional development.
• Exclusive access to travel deals and benefits.