Village Manager

The Village on Blain; Moranbah; On-site; AUD 150,000 - 190,000; Full time

Job summary

The Village on Blain, a premier accommodation village in Blackwater, seeks an experienced leader to take on the role of Village Manager, overseeing all facets of operations, finances, and people management. Reporting to the MD, you will ensure exceptional guest experiences while maintaining safety, efficiency and profitability.

You will lead a team of 50+ staff, collaborate with the Brisbane-based Shared Services team, and drive improvements across accommodation, catering, housekeeping,

Qualifications

• Extensive management experience in hospitality or accommodations.
• Strong budget and financial acumen with a record of delivering profitability.
• Proven ability to lead 50+ staff and drive team performance.
• Experience with property management and guest service systems.

Responsibilities

• Oversee all village operations including accommodation, catering, housekeeping, reception, maintenance and grounds.
• Drive performance, safety, and a positive workplace culture.
• Build relationships with clients and stakeholders and manage budgets.
• Lead and develop a committed workforce and drive continuous improvement.

Skills

Leadership

Budgeting

Staff development

Stakeholder mgmt

Safety compliance

Digital transformation

Communication

Education

Hospitality management degree

Job description

The Village on Blain (TVOB) is a premier accommodation village centrally located in the heart of Blackwater, providing 720 high-quality rooms, and hospitality services to professionals, contractors, and mining industry personnel. Renowned for its exceptional standards of service, comfortable facilities, and welcoming environment, TVOB has established itself as the accommodation provider of choice within the region.

As our long-standing Village Manager prepares to transition from the business over the next 6-12 months, we are seeking an accomplished and driven leader to continue building on this success. This represents a unique opportunity for an experienced hospitality and operations professional to take the reins of a well-established operation, lead a team of 50+ committed staff members, and further enhance our reputation for delivering outstanding guest experiences and operational excellence.

About the role

Reporting directly to the Managing Director, you will be responsible for the overall operational, financial, commercial and people leadership of the village, ensuring the delivery of exceptional service while maintaining a safe, efficient and profitable operation.

As the senior onsite leader, you will oversee all aspects of village operations, including accommodation, catering, housekeeping, reception, maintenance and grounds. You will play a pivotal role in driving operational performance, fostering a positive workplace culture and strengthening relationships with clients and stakeholders.

Working closely with the Pantex Group's Shared Services team in our Brisbane headquarters, you will ensure strategic and operational objectives are achieved while identifying opportunities for continuous improvement and growth.

Key responsibilities

• Oversee all aspects of village operations, including accommodation, catering, housekeeping, reception, maintenance and grounds
• Drive operational performance and foster a positive workplace culture
• Strengthen relationships with clients and stakeholders
• Ensure delivery of exceptional service while maintaining a safe, efficient and profitable operation
• Manage budgets and operational performance
• Identify opportunities for continuous improvement and growth
• Lead and develop a committed and experienced workforce

About you

• Extensive management experience in a similar setting, potentially underpinned by a degree or recognised qualification in Hospitality Management, Tourism or a related field
• Demonstrated success in accommodation villages, hotels, resorts or large-scale hospitality operations
• Strong leadership experience in a senior operational role such as Village Manager, Duty Manager, Operations Manager or similar
• Extensive experience managing accommodation, reception, reservations and housekeeping functions
• Strong commercial and financial acumen with experience managing budgets and operational performance
• Experience using property management, reservations and operational systems
• Well-developed technology skills and a passion for leveraging systems and automation to improve outcomes
• A strong understanding of Workplace Health and Safety obligations and best practice
• Excellent communication, problem-solving and stakeholder management skills
• High levels of initiative, integrity and professionalism
• The ability to lead through change and inspire teams to achieve results.
• Experience in and/or strong interest in digital transformation will be highly regarded

Why Join The Village on Blain?

• Lead a respected and well-established accommodation village
• Enjoy significant autonomy and influence over operational outcomes
• Work with a supportive executive leadership team
• Lead and develop a committed and experienced workforce
• Drive meaningful improvements and shape the future direction of the business
• Attractive remuneration package commensurate with experience

Roster

The successful candidate will initially work on an agreed transition roster before moving to a standard 12 days on / 9 days off roster in conjunction with the Assistant Manager. Permanent accommodation onsite would be available should the successful candidate prefer to relocate to Blackwater.

The Village on Blain is an equal opportunity employer and values diversity, inclusion and respect in the workplace.

Applications will be assessed as they are received.