Vice President Infrastructure & Operations

Frazer Tremble; Melbourne; Hybrid; AUD 248,000 - 303,000; Full time

Benefits offered by this job

Hybrid work model

Global scope exposure

Job summary

Frazer Tremble is seeking an accomplished technology leader to own and shape a complex, enterprise-scale infrastructure and operations function. Reporting to the CTO, you will drive cloud transformation, platform engineering, and reliable IT service delivery across Australia and the UK in a global technology-focused organisation.

The Vice President, Infrastructure & Operations will partner with Engineering, Architecture, Information Security and Product groups to deliver strategic initiatives,

Qualifications

• Proven leadership across large-scale infrastructure and cloud platforms.
• Strong track record in transforming infrastructure, platforms and operations at enterprise scale.
• Deep knowledge of DevOps, SRE, ITSM and cost optimization in cloud environments.
• Experience delivering cloud migrations involving legacy systems and multi-environment setups.
• Understanding of AI/ML infrastructure, MLOps and scalable operations.

Responsibilities

• Own infrastructure and platform strategy, cloud architecture and cost optimisation.
• Evolve DevOps to modern platform engineering with self-service capabilities.
• Lead IT service delivery across multiple locations including Australia and the UK.
• Mature ITSM practices across incidents, problems, changes, assets and SLAs.
• Enable AI enablement by establishing reliable foundations for AI workloads.
• Build and develop high-performing technical teams and measure operational success.

Skills

Leadership

Infrastructure

Cloud

DevOps

SRE

FinOps

AI/ML inf infra

IT operations

Platform engineering

Job description

Lead the next evolution of technology infrastructure, cloud and operations.

This is an exciting opportunity for an accomplished technology leader to take ownership of a complex, enterprise-scale infrastructure and operations environment within a global, technology-driven organisation.

Reporting directly to the Chief Technology Officer (CTO), the Vice President, Infrastructure & Operations will play a critical role in strengthening the organisation’s technology foundations, modernising its infrastructure and building a high-performing function that supports continued product innovation, business growth and operational excellence.

This is a genuine build-and-shape opportunity for a leader who combines strategic vision with technical depth and thrives on transforming complex environments.

The Opportunity

As a member of the senior technology leadership team, you will lead the infrastructure, platform and operational backbone supporting a significant global user base. You will bring together infrastructure, cloud, reliability engineering, DevOps, corporate IT and IT service management under a unified leadership function.

Key responsibilities will include:

• Infrastructure & Cloud Transformation: Own infrastructure and platform strategy, cloud architecture, reliability engineering and cloud cost optimisation, while leading a complex on-premise-to-cloud migration.
• Platform Engineering & Developer Experience: Evolve existing DevOps capabilities towards modern platform engineering, introducing scalable self-service platforms and improving developer productivity, security and delivery outcomes.
• Technology Operations: Lead corporate IT service delivery across Australia and the UK, encompassing end-user technology, identity, SaaS licensing and service desk operations.
• Operational Excellence: Mature IT service management practices across incident, problem and change management, asset management, service levels and availability.
• AI Enablement & Innovation: Establish the operational foundations for AI and machine learning workloads, while exploring opportunities to leverage AI and automation to improve reliability, efficiency and service delivery.
• Leadership & Collaboration: Build and develop high-performing technical teams, establish clear operational metrics and partner closely with Engineering, Architecture, Information Security, Product, Delivery and commercial stakeholders.

About You

You are a technically credible, commercially astute technology executive who can set a clear strategic direction while remaining close enough to the detail to challenge, influence and deliver meaningful change.

You will bring:

• Demonstrated leadership experience across infrastructure, cloud, platform engineering and reliability functions at scale, with strong technical depth across DevOps and Site Reliability Engineering (SRE).
• A proven track record delivering complex cloud migrations, ideally involving legacy infrastructure, technical debt and multi-environment transformation.
• Experience building or maturing IT service management capabilities and overseeing corporate IT operations across multiple locations.
• Strong knowledge of modern cloud platforms, infrastructure-as-code, CI/CD, platform engineering, FinOps and reliability engineering.
• An understanding of AI/ML infrastructure, MLOps and the operational frameworks required to enable safe, scalable AI adoption.
• A collaborative leadership style, with the ability to develop technical talent, influence senior stakeholders and build effective teams across geographies.
• A continuous improvement mindset, with a focus on automation, operational resilience, measurable outcomes and exceptional developer experience.

Experience within a private-equity-backed or acquisitive environment, including M&A integration, would be advantageous. Exposure to EdTech or another data-rich, trust-sensitive industry would also be beneficial.

Why Consider This Opportunity?

• Executive-level influence: Join the CTO’s leadership team and help shape the organisation’s broader technology strategy.
• A genuine transformation mandate: Build and strengthen the infrastructure and operations function rather than simply maintain the status quo.
• Global scope: Lead critical technology capabilities spanning Australia and the UK.
• Emerging technology: Help establish the foundations for AI adoption, modern platform engineering and increasingly automated operations.
• Competitive remuneration: $275,000 + superannuation.
• Flexibility: Full-time, hybrid working arrangement based in Melbourne (must reside in Melbourne).

If you are a forward-thinking technology leader ready to modernise infrastructure, elevate operational performance and build the foundations for the next phase of digital innovation, we would welcome a confidential conversation.