VET Admin Specialist — Customer-Focused Support

TAFE Queensland

Sunshine Coast Regional

On-site

AUD 50,000 - 65,000

Full time

3 days ago

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Job summary

TAFE Queensland is seeking an Administrative Officer to support efficient delivery of VET services. The role reports to the Team Leader, Administration, and is a temporary, full-time opportunity primarily based in Nambour with potential work at other campuses.

Key responsibilities include processing orders and payments, records maintenance, mail handling, and delivering proactive customer service. Mandatory qualifications are not specified; candidates with strong administration and a willingness

Qualifications

Prioritise and plan workflow to achieve outcomes within identified timeframes.
Prepare basic written correspondence and utilise computer software packages.
Build and maintain positive and effective relationships with team members and clients.
Display initiative and thrive in a dynamic environment.
Well-developed interpersonal, written and oral communication skills.

Responsibilities

Contribute to the success of transformation and cultural change through promoting the established values.
Provide accurate and efficient services utilising word processing, spreadsheets and data input.
Perform general administrative duties including records maintenance and forms processing.
Operate office equipment including telephone, fax and photocopiers.
Manage own workflow efficiently and negotiate priorities for deadlines.
Provide timely customer services to external and internal clients.
Respond to verbal and written enquiries and ensure prompt handling of correspondence.