Project Support Officer (AO3)

TAFE Queensland; City of Brisbane; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

Four weeks recreation leave

Flexible work options

Superannuation and salary packaging

Relocation assistance

Job summary

TAFE Queensland SkillsTech, based at the Acacia Ridge campus, has a temporary, full-term opportunity for a Project Support Officer to join the Business Development team within Commercial Services.

You will deliver high-quality project administration and operational support for region-based and statewide projects, ensuring accurate records, timely reporting and effective stakeholder engagement across the project lifecycle.

Qualifications

• Experience providing administrative and coordination support in a project or program environment.
• Strong organisational and time management skills with the ability to prioritise.
• Proficient in Microsoft Office and related tools for reporting and documentation.
• Ability to work independently and with teams, handling sensitive information appropriately.

Responsibilities

• Provide administrative and coordination support across planning, implementation and delivery of strategic projects and funded programs.
• Coordinate Expressions of Interest, applications, approvals, consultations and onboarding activities.
• Maintain project schedules, registers, documentation, meeting arrangements, agendas, minutes and action items.
• Collaborate with regional teams and stakeholders to support delivery and engagement.
• Respond to routine enquiries and provide clear information on processes and participant pathways.

Skills

Administrative support

Coordination

Record keeping

Communication

Time management

Education

Project management qualification or related discipline

Business administration qualification

Tools

Microsoft Office Suite

PM software

Job description

We have an excitingtemporary, full-time opportunity for two (2) years for a Project Support Officer to join the Business Development team within Commercial Services at TAFE Queensland SkillsTech, based at the Acacia Ridge campus.

In this role, you will provide high-quality project administration and operational support to help deliver region-based and statewide strategic projects and funded programs. You will support timely participant-related processes, accurate record keeping, project documentation and routine reporting across the project lifecycle.

Working closely with the Senior Project Coordinator, regional teams and relevant internal stakeholders, you will assist with project planning, communication, participant onboarding and regional delivery requirements. This is a varied role where your organisation, initiative and attention to detail will support positive stakeholder and participant outcomes.

This position reports to the Business Development and Marketing Manager and works in close partnership with the Senior Project Coordinator.

Key Responsibilities

• Model and promote TAFE Queensland values by actively contributing to a positive workplace culture and demonstrating Safety First, Working Together, Focusing on our Customer, Showing Initiative, and Taking Responsibility.
• Provide high-quality administrative and coordination support to the Senior Project Coordinator across the planning, implementation and delivery of strategic projects and funded programs.
• Coordinate participant Expressions of Interest, applications, approvals, consultations and onboarding activities, ensuring records and communications are timely, accurate and handled confidentially.
• Maintain project schedules, registers, tracking systems, routine documentation, meeting arrangements, agendas, minutes and action registers.
• Work closely with regional teams, internal stakeholders and relevant external stakeholders to support project activities, local delivery requirements and participant engagement.
• Respond to routine enquiries from applicants, participants and stakeholders, providing clear and accurate information about relevant processes, services and participant pathways.
• Maintain effective records management and filing systems, and assist with routine reports, status updates and project documentation by collating information from project systems, records and regional teams.
• Identify incomplete actions, administrative issues or barriers that may affect participant progress or project activities and refer these to the Senior Project Coordinator for action.
• Contribute to continuous improvement by identifying recurring issues, information gaps and process bottlenecks, and providing practical input into approved improvements.
• Manage your workload, use relevant computer systems effectively and exercise initiative and judgement to meet established priorities and timeframes.
• Four (4) weeks recreation leave (annual accrual)
• Flexible work options (e.g. Purchased leave, compressed hours, telecommuting)
• 12.75% Superannuation and Salary packaging options available
• Remote Area Incentive Scheme payments may be available to eligible candidates
• Locality Allowance
• Financial assistance towards relocation expenses may be available
• Professional development and study assistance available
• Wellbeing initiatives and social responsibility programs
• Access to Employee Assistance Program
• Comprehensive Domestic and Family Violence (DFV) support options
• Work at Home Software (e.g. Adobe and Microsoft software)
• Employee discounts or deals related to work-at-home software, Apple products, Dell products, Lenovo products, fitness passports, and private health insurance.
• Annual staff recognition awards and years of service recognition
• Pride Network for LGBTQIA+ employees and allies

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Demonstrated experience providing high-quality administrative and coordination support in a project, program or similarly complex operational environment, including coordinating processes, maintaining accurate records and progressing actions within agreed timeframes.
2. Strong organisational and time management skills, with the ability to manage their own workload, prioritise competing demands, maintain accurate documentation and deliver high-quality work in a busy and changing environment.
3. Proficiency in the use of computerised systems and applications, including the Microsoft Office Suite, with the ability to enter, track, retrieve and use information to support project activities, routine reporting and team functions.
4. Well-developed communication and interpersonal skills, including the ability to build productive working relationships and provide clear, accurate and consistent operational information and guidance regarding relevant TAFE Queensland services, participant pathways and apprenticeship and traineeship administration to project teams, regional staff, applicants, participants and external stakeholders.
5. Proven ability to work independently and collaboratively, exercising sound judgement and discretion when handling sensitive information, and analysing and interpreting routine project, participant and operational information to identify recurring issues and inform process improvement opportunities.

Qualifications / Requirements

Mandatory requirement:

The following requirements, whilst not mandatory, would be regarded as advantageous in this role:

• Previous experience working in vocational education and training, government-funded programs or another regulated environment
• A qualification in project management, business administration or a related discipline, or equivalent relevant experience.

Job Reference Number: TQ2026-885

For any questions about the role, please contact:

Selena Powell

*************@tafeqld.edu.au

If you have questions about workplace adjustments, accessibility, or our commitment to creating a diverse and inclusive workplace, please contact:

People & Culture

Phone: [phone]***

Email: ************@tafeqld.edu.au

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

In TAFE Queensland, SkillsTech region, we have a strong focus on workplace culture, and we value employee collaboration, strong leadership and high performing teams. We believe that every employee has a role to play in "making great happen" through the embodiment of the following agreed behaviours in all that we do: