Venue Supervisor — Lead 1520 & Urban Food District

Crown Resorts

Perth

On-site

AUD 65,000 - 90,000

Full time

7 days ago

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Job summary

Crown Resorts in Western Australia seeks an experienced Venue Supervisor to lead operations at 1520 Crown Perth and support the Urban Food District. You will guide front-line teams, deliver exceptional guest experiences, drive service excellence, and uphold the highest standards of hospitality in a fast-paced environment.

The ideal candidate has supervisory experience in bar and premium hospitality, strong knowledge of beverages, and a proven ability to motivate staff.

Qualifications

Previous supervisory or leadership experience within a bar, cocktail lounge, premium hospitality venue, or similar environment.
Strong knowledge of beverage operations, cocktails, wine, and responsible service practices.
Demonstrated ability to lead teams in high-volume, fast-paced environments.
Passion for delivering exceptional guest experiences.
Excellent communication, problem-solving, and organisational skills.
Flexibility to work across a rotating 24/7 roster, including evenings, weekends, and public holidays.

Responsibilities

Lead day-to-day operations within 1520, ensuring exceptional service standards and guest satisfaction.
Support operational requirements across the Urban Food District as required.
Coach, develop and motivate team members to deliver outstanding hospitality experiences.
Ensure compliance with responsible service of alcohol, licensing requirements, and Crown policies.
Drive bar service excellence, product knowledge, and beverage-focused guest engagement.
Maintain high standards of presentation, cleanliness, and operational readiness.
Assist with staffing, service planning, and venue performance initiatives.