Venue Supervisor
Frontline Recruitment Group
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Benefits offered by this job
Job summary
Frontline Recruitment Group – Highlands VIC is seeking a capable Venue Supervisor to lead shifts, support a hospitality team and ensure daily operations run smoothly in a regional Victoria venue.
Earnings are $70–75K plus super, with flexible, rotating rosters and a welcoming community. The role demands hands-on leadership, RSA/RCG/TAB compliance, and a focus on guest experience and team development. Ideal for someone who enjoys problem solving and maintains high service standards.
Qualifications
- Previous experience as Venue Supervisor, Duty Manager or senior hospitality team member.
- Experience in a busy pub, club, or RSL environment.
- Strong leadership and ability to coordinate service during shifts.
- Excellent customer service and communication skills.
- Ability to manage competing priorities during busy periods.
- Knowledge of RSA, RCG and TAB compliance requirements.
Responsibilities
- Oversee daily venue operations and lead service during allocated shifts
- Supervise, support and motivate the hospitality team
- Maintain high standards of customer service and venue presentation
- Coordinate staff tasks and communicate shift priorities
- Assist with rostering, training and onboarding team members
- Respond to customer feedback and resolve issues professionally
- Support food, beverage and gaming operations where required
- Monitor stock levels and assist with ordering and operational tasks
- Ensure compliance with RSA, gaming and workplace safety requirements
- Communicate operational updates and issues to senior management
Skills
Tools
Job description
Frontline Recruitment Group – Highlands VIC
Our client is an established hospitality venue with a strong local following and a diverse food, beverage, and entertainment offering. With a focus on friendly service, community connection and consistent standards, the venue provides a busy and rewarding environment for an experienced hospitality professional. This is an opportunity to join an established operation where you can take responsibility on the floor, support the team and help deliver a great guest experience. Located in regional Victoria, the area offers a more affordable lifestyle, shorter commutes and a welcoming community, making it an attractive alternative to city living.
Ready to take the next step in your hospitality career? This Venue Supervisor role offers the chance to lead shifts, support the wider team and help keep daily operations running smoothly. Earning $70–75K + super, you’ll be a key point of contact for staff and guests, ensuring service standards remain high and the team is well supported. It’s ideal for a confident supervisor who enjoys being hands‑on, solving problems and creating a positive atmosphere for both customers and staff.
- Oversee daily venue operations and lead service during allocated shifts
- Supervise, support and motivate the hospitality team
- Maintain high standards of customer service and venue presentation
- Coordinate staff tasks and communicate shift priorities
- Assist with rostering, training and onboarding team members
- Respond to customer feedback and resolve issues professionally
- Support food, beverage and gaming operations where required
- Monitor stock levels and assist with ordering and operational tasks
- Ensure compliance with RSA, gaming and workplace safety requirements
- Communicate operational updates and issues to senior management
Our client is an established hospitality venue with a strong local following and a diverse food, beverage, and entertainment offering. With a focus on friendly service, community connection and consistent standards, the venue provides a busy and rewarding environment for an experienced hospitality professional. This is an opportunity to join an established operation where you can take responsibility on the floor, support the team and help deliver a great guest experience. Located in regional Victoria, the area offers a more affordable lifestyle, shorter commutes and a welcoming community, making it an attractive alternative to city living.
Ready to take the next step in your hospitality career? This Venue Supervisor role offers the chance to lead shifts, support the wider team and help keep daily operations running smoothly. Earning $70–75K + super, you’ll be a key point of contact for staff and guests, ensuring service standards remain high and the team is well supported. It’s ideal for a confident supervisor who enjoys being hands‑on, solving problems and creating a positive atmosphere for both customers and staff.
- Oversee daily venue operations and lead service during allocated shifts
- Supervise, support and motivate the hospitality team
- Maintain high standards of customer service and venue presentation
- Coordinate staff tasks and communicate shift priorities
- Assist with rostering, training and onboarding team members
- Respond to customer feedback and resolve issues professionally
- Support food, beverage and gaming operations where required
- Monitor stock levels and assist with ordering and operational tasks
- Ensure compliance with RSA, gaming and workplace safety requirements
- Communicate operational updates and issues to senior management
- Previous experience as a Venue Supervisor, Duty Manager or senior hospitality team member
- Experience in a busy pub, club, RSL or similar hospitality environment
- Confident leading teams and coordinating service
- Strong customer service and communication skills
- Ability to manage competing priorities during busy trading periods
- Understanding of food, beverage and gaming operations
- Knowledge of RSA and relevant compliance requirements
- Current RSA, RCG and TAB compliance certification essential
- Reliable, organised and comfortable taking responsibility for shifts
- Flexibility to work evenings, weekends and public holidays
- $70–75K + super, depending on experience
- Established regional hospitality venue
- Supportive team and management environment
- Flexible, rotating rosters!
- Varied role across venue operations
- Lower cost of living than major cities
- Shorter commutes and a welcoming regional community
Lead shifts, support a great hospitality team, and earn $70–75K + super in an established regional venue with a more affordable lifestyle.
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