Venue Manager - Romeo's Burgers

Norma's Deli; Manly; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Staff discounts across venues

Regular team events

Career development opportunities

Roster published in advance

Employee referral rewards

Discounted movie tickets

Zusammenfassung

Norma's Deli in Manly is hiring an experienced Venue Manager to own the venue, oversee front-of-house and kitchen, and lead the team to deliver great food, fast service and solid results.

You will work with the General Manager and Head Chef to shape the brand and guest experience, develop staffing plans, rosters and budgets, and foster a positive, hands-on leadership culture.

Qualifikationen

• At least 2 years’ experience in a similar management role.
• Extensive experience in both kitchen and front-of-house operations.
• Relevant qualifications to work across all sections of the venue, such as a Cert IV in Commercial Cookery.
• Solid knowledge of WHS, food hygiene and efficient kitchen processes.
• Experience in a fast-paced kitchen environment.
• Strong commercial sense and confidence with budgets, rosters and KPIs.
• A hands-on leadership style and a passion for developing people.

Aufgaben

• Setting performance and growth goals for the team in line with trading patterns.
• Developing and rolling out strategies to grow sales, including promotions.
• Managing staffing levels and rosters within budget, in line with revenue patterns.
• Running the full venue, FOH and kitchen, to meet goals, KPIs and budgets.
• Training the whole team, kitchen included, in customer service and maintaining standards.
• Building a positive team culture with open communication.

Jobbeschreibung

The team behind Norma’s Deli is bringing an exciting new concept to Manly this November, and we’re looking for energetic, passionate and dedicated people to join us for the opening and become part of our ongoing team.

Who We Are

At Romeo’s, we’re bringing it back to the basics: great burgers, made properly.

We believe burgers should be simple, delicious and made with quality ingredients. From our freshly baked buns to our burgers cooked to order, everything is about great flavour, freshness and doing the basics exceptionally well.

We serve burgers hot, fresh and fast, without compromising on quality. No fuss, just seriously good burgers.

The Role

Romeo’s Burgers is looking for an experienced, hands-on Venue Manager to take ownership of the venue and lead it to its next stage of growth. You’ll oversee every part of the operation, front-of-house and kitchen, and lead and develop a team that delivers great food, great service and strong results. Working closely with our General Manager and Head Chef, you’ll help shape the brand and experience that make Romeo’s unique. If you’re a natural leader with a background across both kitchen and FOH who loves driving performance, this is the role for you.

What you'll be doing

• Setting performance and growth goals for the team in line with trading patterns
• Developing and rolling out strategies to grow sales, including promotions
• Managing staffing levels and rosters within budget, in line with revenue patterns

Operations

• Running the full venue, FOH and kitchen, to meet goals, KPIs and budgets
• Managing staffing, inventory and financial performance
• Overseeing daily operations, including POS material, ordering, restocking and stock rotation
• Making sure our customer service standards are delivered consistently
• Training the whole team, kitchen included, in customer service
• Building a positive team culture with open communication

People

• Recruiting great team members with the right experience
• Holding the team accountable to performance standards
• Giving feedback on every part of the Romeo’s experience, from cooking technique, hygiene and presentation to service and POS use
• Running regular team meetings and a consistent training schedule
• Keeping communication flowing through our key channels

What we’re looking for

• At least 2 years’ experience in a similar management role
• Extensive experience in both kitchen and front-of-house operations
• Relevant qualifications to work across all sections of the venue, such as a Cert IV in Commercial Cookery
• Solid knowledge of WHS, food hygiene and efficient kitchen processes
• Experience in a fast-paced kitchen environment
• Strong commercial sense and confidence with budgets, rosters and KPIs
• A hands-on leadership style and a passion for developing people

Why Join Our Team?

• Be part of an exciting new venue opening
• Join a growing hospitality group with a supportive team culture and regular team events
• Enjoy generous staff discounts across our venues, on and off shift
• Benefit from consistent rosters published in advance
• Access opportunities for career development and progression
• Enjoy additional perks, including discounted movie tickets and employee referral rewards