Venue Manager

Gypsy Burger; Victoria; On-site; AUD 70,000 - 90,000; Full time

Job summary

Gypsy Burger in Victoria, Australia is seeking a Venue Manager to oversee daily operations, lead staff, and ensure events run smoothly with excellent service.

The role requires strong leadership, exceptional communication, and the ability to manage multiple tasks under pressure, while prioritising safety, customer satisfaction, and regulatory compliance.

Qualifications

• Experience leading venue teams and coordinating events.
• Strong communication and organizational abilities.
• Ability to manage multiple tasks and priorities.
• Experience with bar operations and cocktail creation is required.
• Familiarity with safety regulations and compliance.

Responsibilities

• Oversee day-to-day venue operations, staffing, scheduling, and budgeting.
• Develop and implement policies to ensure safety and regulatory compliance.
• Maintain high levels of customer service and satisfaction.
• Manage inventory, orders, and restocking.
• Build and maintain client and stakeholder relationships.
• Ensure the venue is clean, presentable, and well-maintained.
• Recruit, train, and evaluate staff performance.

Skills

Leadership

Communication

Time management

Organizational skills

Customer service

Stress management

Tools

Microsoft Office

Job description

The Venue Manager is responsible for overseeing the day-to-day operations of a venue, ensuring that events and activities run smoothly and efficiently. This role requires strong leadership skills, excellent communication, and the ability to manage multiple tasks simultaneously.

Responsibilities:

• Manage all aspects of the venue, including staffing, scheduling, and budgeting
• Develop and implement policies and procedures to ensure safety and compliance with regulations
• Maintain a high level of customer service and satisfaction
• Manage inventory and supplies, including ordering and restocking as needed
• Develop and maintain relationships with clients and stakeholders
• Ensure that the venue is clean, well-maintained, and presentable at all times
• Manage and train staff, including hiring, scheduling, and performance evaluations

Qualifications:

• Significant bartending experience including cocktail creation
• 3-5 years of experience in venue management or a related field
• Strong leadership and communication skills
• Excellent organizational and time management skills
• Ability to work under pressure and manage multiple tasks simultaneously
• Barista experience
• Familiarity with safety regulations and compliance requirements
• Proficiency in Microsoft Office and other relevant software