Venue Manager

The Mulberry Group; Melbourne; On-site; AUD 80,000 - 90,000; Full time

Job summary

The Mulberry Group is seeking an experienced Venue Manager to oversee daily operations at one of its Melbourne venues. You will lead front-of-house teams, manage budgets, and ensure exceptional guest experiences.

In this role you will recruit and train staff, monitor service standards, and collaborate with kitchen and beverage teams to deliver a cohesive dining experience while complying with food, safety and licensing regulations. Full-time role in Melbourne.

Qualifications

• Minimum three years of hospitality management experience.
• Strong leadership and team management skills.
• Experience managing budgets and labour costs.
• Knowledge of food, wine and beverage service.
• Familiarity with food safety and workplace safety regulations.

Responsibilities

• Lead and manage daily venue operations to ensure exceptional service standards.
• Recruit, train, develop and supervise front-of-house employees.
• Manage labour budgets, rostering, inventory and operational costs.
• Monitor financial performance and implement strategies to improve profitability.
• Maintain high standards of customer service and guest satisfaction.
• Ensure compliance with food safety, occupational health and safety, and liquor licensing requirements.
• Collaborate with kitchen and beverage teams to deliver a cohesive dining experience.

Skills

Leadership

Communication

Team management

Budget management

Labour scheduling

Operational excellence

Customer service

Regulatory knowledge

Job description

Location: Melbourne, VIC
Employment Type: Full-time
Salary: $80,000–$90,000 per annum, excluding superannuation

About The Mulberry Group

The Mulberry Group is a Melbourne-based hospitality group operating a collection of distinctive restaurants, bars and dining venues, with a commitment to exceptional hospitality, quality food and beverage, and memorable guest experiences.

We are seeking an experienced Venue Manager to oversee the day-to-day operations of one of our Melbourne hospitality venues.

Key Responsibilities

• Lead and manage daily venue operations to ensure exceptional service standards.
• Recruit, train, develop and supervise front-of-house employees.
• Manage labour budgets, rostering, inventory and operational costs.
• Monitor financial performance and implement strategies to improve profitability.
• Maintain high standards of customer service and guest satisfaction.
• Ensure compliance with food safety, occupational health and safety, and liquor licensing requirements.
• Collaborate with kitchen and beverage teams to deliver a cohesive dining experience.

Skills and Experience Required

• Minimum three years of relevant experience in hospitality management, preferably within premium dining restaurants or bars.
• Strong leadership, communication and team management skills.
• Demonstrated experience managing budgets, labour costs and operational performance.
• Sound knowledge of food, wine and beverage service.
• Ability to work effectively in a fast-paced hospitality environment.
• Knowledge of relevant hospitality regulations and workplace safety requirements.

The Mulberry Group is an equal opportunity employer and welcomes applications from suitably qualified candidates.