Venue Manager

Grill'd; Gold Coast City; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Uncapped monthly bonuses

Job summary

Grill’d on the Gold Coast is seeking a Venue Manager to lead a high‑performing team in a fast casual setting. You’ll think like an operator, turning a busy venue into a strong local business with a focus on guest experience, revenue, and growth opportunities.

This role offers a pathway to ownership through Grill’d Partner or Joint Venture programs, plus uncapped monthly bonuses tied to sales and leadership development opportunities.

Qualifications

• Candidates must have full working rights in Australia and pass a National Police Check.

Responsibilities

• Run a high‑performing venue with accountability for revenue, profitability and guest experience.
• Coach and develop your Restaurant Manager to execute day‑to‑day operations and drive commercial impact.
• Grow sales through local partnerships, business development and marketing activation.
• Build community connections to turn the venue into a local hotspot.
• Develop talent and build a pipeline of future leaders.
• Monitor budgets and KPIs to drive real commercial outcomes.

Job description

Venue Manager

At Grill’d, growth isn’t just something we talk about, it’s something you’ll feel every day. With over 22 years of success, 175+ restaurants and serious momentum for what’s next, this is where ambitious operators come to move fast, step up and shape the future of fast casual dining. When you join us, you’re stepping into a brand that’s scaling, evolving and creating more leadership opportunity than ever before.

And that’s where you come in! We’re searching for Venue Managers who think like operators, not employees—leaders who bring energy, build high-performing teams and know how to turn a busy restaurant into a high-performing business.

At Grill’d, you won’t just run a venue, you’ll have a unique hospitality pathway to owning a real part of your business (no, we aren’t talking franchise!). Feel the impact of every decision you make — in your team, your performance and your earnings! This is for commercially sharp hospitality leaders who want more than a roster, more than a title and more than just another job. This is for people who want to create WOW hospitality moments and get rewarded when they deliver.

Why You’ll Love Grill’d

• A Strong Start: We’ll kick off your adventure with an 8‑week structured onboarding program with leadership workshops and hands‑on training to make sure you hit the ground running.
• Your Career, Your Way: Whether you’re aspiring to restaurant ownership through our Grill’d Partner or Joint Venture Program, become an Area Manager, or step into a role at our Support Office, we’ve got pathways to turn your ambitions into reality.
• The Rewards You Deserve: Enjoy uncapped monthly bonuses tied to sales, because hard work deserves a little extra something.
• Celebrate Like a Boss: From Hall of Flame trips to Bali, London, Singapore, or Cambodia to our famous leadership conference, we know how to celebrate success.
• A Culture That Gets You: We live and breathe our values every day, so you’ll be joining a team that’s as authentic as it gets.
• Giving Back, Grill’d Style: Through programs like City Support Nights and Local Matters, we’re all about making a real impact in our communities.

What You’ll Be Doing

• Run a high‑performing business: Own revenue, profitability, and guest experience like it’s yours.
• Lead through your Restaurant Manager: Coach and develop your RM to own day‑to‑day execution while you focus on bigger commercial impact.
• Grow Sales: Drive growth outside the restaurant (local partnerships, business development, and marketing activation).
• Build community connections: Turn your venue into a local hotspot through partnerships and grassroots marketing.
• Develop talent that sticks: Build a pipeline of future leaders, not just a roster of shift fillers.
• Run the numbers: Partner with your RM to hit KPIs, manage budgets, and drive real commercial outcomes.

Ready to Join the Burger Revolution?

This is your chance to lead with impact, think like an owner and build something that actually rewards performance. If you’re a commercially minded hospitality leader who wants more control, more growth, and more upside, this is your next career move!

Next Steps

If you’re wanting to learn more about this opportunity, hit us up as we’d love to tell you more about this unique pathway to Grill’d ownership.

For more about life at Grill’d, check us out here.

At Grill’d, we embrace and value diversity of culture, sexuality, and gender identity. We promote a workplace that actively seeks to include and welcome unique contributions from all people.

Note: Candidates must have full working rights in Australia and pass a National Police Check.