Venue Manager

Aspley Central Tavern; Brisbane; On-site; AUD 100,000 - 130,000; Full time

Job summary

Aspley Central Tavern in Brisbane seeks a passionate Venue Manager to lead our front-line team and drive exceptional guest experiences.

You will oversee day-to-day operations, financials, rosters, wages and KPI tracking, while maintaining policy and compliance. Reporting to the Group General Manager, you’ll build a strong hospitality team focused on service excellence.

Qualifications

• Min. 3–5 years in a similar role.
• Ability to lead and manage a team.
• Experience in day-to-day venue operations including financials, rosters and KPI tracking.
• RMLV and Approved Managers Licence.
• Reliable, organized and customer-focused.

Responsibilities

• Lead and develop the venue team to deliver exceptional guest experiences.
• Oversee daily operations, financials, rosters, wages, supplies and KPI reporting.
• Ensure policy and procedures are implemented and followed.
• Maintain a high standard of presentation and customer interaction.

Skills

People leadership

Team management

Venue operations

Customer service

Policy adherence

Organisation

Wages & rosters

Energetic personality

Job description

Aspley Central Tavern is seeking a passionate & proactive Venue Manager to join our management team!

About us

The Fortitudo Group has a portfolio of seven hotels, along with four attached drive-thru bottle shops and a network of detached bottle shops. The successful candidate will have the opportunity to work for an up and coming independently owned hospitality group that values and nurtures their employees to maximise performance and personal growth.

About the role

We have an exciting opportunity for a vibrant, creative and passionate Venue Manager to lead our team. The successful applicant will need to have exceptional management skills and experience in managing a fast-paced venue. A commitment to leading a team and driving exceptional customer experiences is a must.

Required Essential Attributes:

Min. 3-5 Years experience in a similar role

Ability to lead and manage a team

Manage all day to day venue operations including financials, rosters, wages, supplies, KPI's etc

Outgoing energetic personality that thrives on customer interaction

Organised and focused

The ability to implement and adhere to policy and procedures

Reliable and presentable

Enthusiastic with a passion for the industry

RMLV and Approved Managers Licence

Your drive to deliver a consistent high level of customer experience will be the key within this role. All whilst in leading the team to success through a hands-on approach teaching new skills and expectations to the staff, to help build a strong hospitality team with a focus on delivering exceptional service towards our customers is aMUST.

Reporting directly to the Group General Manager, you will be overall responsible for leading the team culture, customer experience and the compliant operation of the hotel.

All applications will be treated confidentially, due to thehigh number of applicants only shortlisted applicants will be contacted.