Venue Manager

Mansfield Park Hotel; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Autonomy to influence venue success

Ongoing training and development

Group-wide discounts

Job summary

The Mansfield Park Hotel, a well-established hospitality venue in Adelaide, is seeking a Venue Manager to lead from the front and drive performance across food, beverage, gaming and accommodation. You’ll build strong teams, shape culture, and continuously improve guest experiences.

As Venue Manager, you’ll own day-to-day operations, collaborate with department heads, manage budgets and KPIs, and identify growth opportunities through promotions, events and marketing initiatives.

Qualifications

• Proven experience leading a high-volume pub, hotel or hospitality venue.
• Strong track record of driving operational performance and achieving commercial results.
• Leadership skills with experience building engaged, high-performing teams.
• Excellent communication, coaching and stakeholder management abilities.
• Confidence managing budgets, labour costs, stock control and KPIs.

Responsibilities

• Lead front and back of house teams to deliver exceptional guest experiences.
• Drive venue performance through operational leadership and commercial accountability.
• Oversee daily operations across all revenue streams (bistro, bar, gaming, accommodation).
• Manage labour, rostering, stock control and profitability.
• Build a positive, high-performing culture through recruitment and development.
• Ensure RSA, RSG, WHS and licensing compliance.

Skills

Leadership

People development

Operational leadership

Budget management

Staff coaching

Tools

POS systems

Job description

The Mansfield Park Hotel is a well-established community venue with a loyal local following, offering great hospitality across food, beverage, gaming and accommodation. We're seeking an experienced and driven Venue Manager who leads from the front, builds strong teams, and thrives on improving performance across all areas of a busy hospitality operation.

This is an exciting opportunity for a hospitality professional who is passionate about developing people, delivering exceptional guest experiences, and driving venue growth. You'll play a key role in shaping the future success of the venue while leading a team that takes pride in creating memorable experiences for every guest.

About the Role

As Venue Manager, you'll take ownership of the venue's day-to-day operations, working closely with department leaders to drive performance, strengthen culture, and deliver outstanding hospitality across all departments.

Key responsibilities include:

Leading and developing front and back of house teams to deliver exceptional guest experiences

Driving venue performance through strong operational leadership, commercial awareness, and clear accountability

Overseeing daily operations across the bistro, bar, gaming, bottle shop, accommodation and other key revenue streams

Managing labour costs, rostering, stock control and venue profitability

Building a positive, high-performing culture through recruitment, coaching and ongoing development

Ensuring compliance with RSA, RSG, WHS and licensing requirements

Maintaining high service standards and a strong focus on continuous improvement

Collaborating with senior leadership on promotions, events, marketing initiatives and revenue growth opportunities

About You

You're a hands-on hospitality leader who genuinely enjoys developing people and creating environments where teams and businesses can thrive. You bring strong commercial acumen, excellent communication skills and a passion for delivering quality experiences for guests.

We're looking for someone with:

Proven experience leading a high-volume pub, hotel, or hospitality venue

A track record of driving operational performance and achieving commercial results

Strong leadership skills and experience building engaged, high-performing teams

Excellent communication, coaching and stakeholder management abilities

Confidence managing budgets, labour costs, stock control and venue KPIs

A customer-first mindset and commitment to delivering exceptional hospitality

Strong problem-solving skills and the ability to remain calm under pressure

Current RP Badge, RSG, or the ability to obtain them

What We Offer

We're committed to creating a workplace where our people feel supported, valued, and able to grow their careers in hospitality.

A supportive, people-focused leadership team

Access to a complimentary Employee Assistance Program (EAP) to support wellbeing

Autonomy to make decisions and influence venue success

Ongoing training and development

A great team culture and a venue you'll be proud to lead

Group-wide discounts and benefits

Find your place at Piermount

At Piermount Services, we are committed to fostering a diverse and inclusive workplace where individuality is respected and valued. We welcome applications from all qualified candidates, regardless of individual background or lived experience.

Thank you for your interest in joining our team. We aim to respond to all applications, regardless of the outcome. Due to the volume of submissions, some responses may be automated. We genuinely appreciate the time you've taken to research and apply.